Leasing Agent

STYL Residential; Chicago (IL); On-site; Full time

Job summary

An established industry player is seeking a dynamic Leasing Agent to enhance the lives of residents while advancing their own career in property management. This role involves leasing apartments, providing outstanding customer service, and acting as a brand ambassador. With a focus on relationship building and community engagement, you will play a vital role in maintaining a positive online reputation and ensuring resident satisfaction. Join a fast-growing company that values its employees and offers robust benefits, training opportunities, and a clear path for career advancement. If you're a motivated self-starter with a passion for service, this opportunity is perfect for you.

Benefits

401(k)

401(k) matching

Flexible spending account

Health insurance

Life insurance

Paid time off

Parental leave

Vision insurance

Qualifications

• Licensed real estate agents or those willing to obtain a license.
• Prior customer service or sales experience is preferred.

Responsibilities

• Lease apartments and provide exceptional customer service.
• Conduct tours and follow up with prospective residents.

Skills

Customer Service

Sales Skills

Negotiation Skills

Problem-Solving Skills

Time Management

Interpersonal Skills

Education

Bachelor's Degree

Real Estate License

Tools

Microsoft Office Suite

Customer Relationship Management (CRM)

Job description

Improve your life while changing our residents’ life

See Career Opportunities

STYL Residential is a company where careers are made, and lives are changed. Our focus on improving the lives of the residents we serve and the colleagues we work alongside has fostered an environment of shared success and individual career advancement.

STYL Residential is looking for a Leasing Agent to apply outstanding customer service and sales skills at our community in Chicago, IL.

Job Summary
STYL Residential is looking for a hardworking individual who is looking to grow their career in property management with a fast-growing company. The Leasing Agent is responsible for leasing apartments to prospective residents, providing exceptional customer service and acting as a brand ambassador.

Essential Job Functions

• Oversee sales process and provide exceptional tour experience for prospective residents
• Proactively follow up with all current and prospective renters utilizing and maintaining a Customer Relationship Management database
• Build and maintain relationships with prospects and current residents to ensure retention and satisfaction
• Contribute to positive online reputation of community
• Partner with marketing to generate awareness, interest and excitement via social media
• Assist in the planning and execution of resident engagement events
• Ensure tour path, apartment homes, and amenity spaces are clean and consistent with company standards
• Ensure all open and close procedures are followed to company standards
• Understand product and market knowledge, which includes shopping competitive properties and completion of market surveys
• Complete lease applications and assist with verification of application information
• Utilize customer service skills to professionally resolve issues
• Complete weekly leasing reports accurately and timely
• Inspect apartment homes prior to residents moving in to ensure a superior move in experience
• Accept rent payments, security deposits and other applicable fees
• Performs other job duties as required

Education and Experience

• Licensed real estate leasing agents, real estate brokers, or someone willing to get their leasing license in advance of their start date (this process can be done in roughly a week)
• Bachelor’s degree is preferred
• Prior customer service or sales experience is preferred
• Proficiency with Microsoft Office Suite (Word, Excel, Outlook) is preferred
• A valid Driver’s License and reliable transportation may be required based upon specific property needs

Who We Are Looking For

• Availability to work on weekdays and weekends.
• Highly motivated, outgoing self-starter who is excited to join a growing company
• Superior customer service! Ability to help our customers and resolve any issues with professionalism and clear communication
• Available to work weekends and extended hours based on needs of the community
• Reliable and team oriented
• Positive attitude and willingness to learn
• Excellent negotiation and problem-solving skills
• Efficient time management and ability to prioritize multiple projects
• Strong interpersonal skills

Physical requirements:

• Prolonged periods sitting at a desk and working on a computer and standing and walking, giving tours, and meeting with potential tenants.
• Must be able to lift up to 15 pounds at times.
• Must be able to walk across a property with stairs and in a variety of weather.
• Must be able to work weekends and extended hours on a rotating schedule on Wednesdays.

What We Offer
We invest in our people because we believe in our people. STYL offers training and development, robust employee benefits, 401k contribution and matching, flexible spending program for transit, medical, dependent care and parking. Maternity and paternity leave, PTO & holidays, we offer a clear path for career advancement with a portfolio that continues to grow nationwide.

Equal Employment Opportunity
STYL Residential is an Equal Opportunity Employer. We do not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.

Job Type: Full-time

Pay: $19.00 - $22.00 per hour

• 401(k)
• 401(k) matching
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Parental leave
• Vision insurance

Schedule:

• Monday to Friday

Ability to Commute:

• Chicago, IL 60647 (Preferred)

Ability to Relocate:

• Chicago, IL 60647: Relocate before starting work (Preferred)

At STYL Residential, we provide exceptional promotion opportunities and foster a thriving career path for all our employees. We believe in empowering our team members to reach their full potential and offer a range of training programs to support their professional growth. With a commitment to diversity and inclusion, we embrace the unique perspectives and talents that each individual brings to our organization. Whether you’re starting your journey with us or seeking advancement, our comprehensive career development initiatives ensure that you have the tools and support to excel in your role.