Leasing Consultant

Stonemark; Louisville (KY); On-site; USD 35,000 - 50,000; Full time

Job summary

Stonemark is hiring a Leasing Administrator in Louisville, KY. This role involves maintaining apartment inventory, establishing rapport with prospective residents, and assisting during the move-in and move-out processes.

The ideal candidate will possess communication and organizational skills, as well as a relevant Associate's degree or equivalent experience. Strong interpersonal skills are crucial for this position, which provides opportunities to engage with potential tenants.

Qualifications

• Must have excellent people and communication skills.
• Requires organizational abilities and a professional attitude.
• Knowledge of Word Processing and Spreadsheet software required.

Responsibilities

• Maintain and update inventory of apartments available to rent.
• Establish rapport with prospective residents and address their needs.
• Schedule appointments and follow up with prospects.
• Verify rental applications for accuracy and completeness.
• Assist in the move-in/move-out process.

Skills

Excellent people and communication skills

Organizational skills

Professionalism

Friendly demeanor

Enthusiasm

Education

Associate's degree or equivalent

Tools

Word Processing software

Spreadsheet software

Job description

Overview

Markets, shows and leases apartments to prospective tenants. Responds to all applicants and residents in a courteous and prompt manner regarding leasing, marketing, and resident relations.

Responsibilities

Essential Functions:

• Maintains and accurately updated inventory of apartments available to rent, a list of prospective residents and current information concerning renewals.
• Establishes rapport with each prospective resident, determines their needs and desires and presents the community in a manner that addresses those needs and desires.
• Schedules appointments for showing market-ready apartments, overcomes objectives, obtains commitment to lease and follows up on undecided prospects.
• Verifies rental applications for accuracy and completeness per company and housing regulations.
• Prepares move-in and welcome packages.
• Assists in the move-in/move-out process and ensures that apartments to be shown and leased are clean and attractive.
• Assists in the collection of rent and other monies due and processes service requests for maintenance service.
• Assists in preparation of community newsletter.
• Assists Community Manager and/or Assistant Community Manager with their responsibilities and assumes the role during their absence.

Pre-qualification and Approval

• Pre-qualification of prospective residents.
• Process rental applications, leases and lease renewals.
• Correspondence to residents, prospective residents, etc.
• Prepare monthly newsletter.
• Propose activities or social functions for residents.
• Handle exceptional cases concerning terms of renewals or lease applications.

Requirements

Education/Experience: Associate's degree (A. A.) or equivalent from two-year college or technical school; or six months to one year related leasing experience and/or training; or equivalent combination of education and experience.

Abilities and Aptitudes: Excellent people and communication skills are required. Must be well organized, professional, friendly, enthusiastic and diligent. Poise and positive attitude are essential.

Specific Skills: Knowledge of Word Processing, Spreadsheet, and Internet software. Must be able to lift and/or move up to 25 pounds. Requires close vision and ability to adjust focus. Frequently required to stand, walk, sit, talk, or hear.