Leasing

Red Tail Residential; Santa Paula (CA); On-site; USD 26,174 - 30,307; Full time

Benefits offered by this job

Health insurance

Paid time off

Exclusive discounts

Job summary

Red Tail Residential, LLC is seeking a dedicated Multi-Site Leasing Consultant to provide excellent customer service in Santa Paula. This full-time role involves leasing support, administrative tasks, and ensuring a smooth move-in for residents.

Ideal candidates will have strong communication skills and a high school diploma. The position offers a competitive pay of $19.00 - $22.00 per hour plus commissions, along with comprehensive health insurance and other benefits.

Qualifications

• Fluent in reading and writing English.
• One year of experience in the service industry is preferred.
• Prefer knowledge of Washington State Tax Credit programs.

Responsibilities

• Provide superior customer service to residents and prospects.
• Show, lease, and move in prospective residents.
• Process rental applications and maintain resident files.

Skills

Customer service orientation

Communication skills

Organizational skills

Sales aptitude

Knowledge of Fair Housing laws

Education

High school diploma or equivalent

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

Job Title: Multi-Site Leasing Consultant

Location: Arrive Santa Paula

Company: Red Tail Residential, LLC

Status: Full Time

Pay rate: $19.00 - $22.00 per hour, plus commissions

Supervisor: Multi-Site Community Manager

Benefits

We offer a competitive compensation package based on experience and qualifications, along with fully company-paid employee health insurance, vacation and sick leave, paid holidays, and life insurance for full-time employees! Every employee gets access to exclusive discounts just for being part of the team!

Position Summary

The Leasing Consultant plays a key role in creating a positive first impression for prospective residents and delivering excellent customer service throughout the leasing process. This position supports leasing, administrative tasks, resident relations, and property operations while upholding company standards and ensuring a smooth move-in and move-out experience.

Key Responsibilities

• Provide superior customer service to residents, prospects, and vendors.
• Conduct and assist with market surveys.
• Show, lease, and move in prospective residents.
• Update unit availability daily and maintain accurate leasing information.
• Process rental applications in accordance with company procedures.
• Submit and track maintenance requests for residents.
• Receive and record collections following company standards.
• Provide general clerical, office, and phone support.
• Maintain complete and accurate resident files and documentation.
• Manage move-in calendars to ensure appointments are completed and units meet move-in standards.
• Address and help resolve resident concerns; elevate issues to the Supervisor when necessary.
• Conduct move-out walks and support the move-out process.
• Perform additional tasks or duties as assigned by the Supervisor.

Physical Demands

• Regularly required to sit, stand, walk, reach, talk, and hear.
• Occasional climbing may be required.
• Must be able to work at a computer and use a phone for extended periods.
• Must be able to detect auditory and visual alarms.
• Availability to work flexible and extended hours, including weekends, as needed.

Attendance & Schedule

• Part-time positions requiring consistent attendance.
• May require evenings, weekends, and occasional holidays.
• Active participation in company meetings, events, and functions is required.

Essential Skills & Competencies

• Strong customer service orientation
• Excellent communication skills
• Ability to handle high-stress situations professionally
• Strong organizational and administrative skills
• Effective time management and prioritization
• Sales aptitude and comfort working with prospects
• Superior collection skills
• Knowledge of Fair Housing laws
• Leadership qualities and ability to work independently

Qualifications

Education

• High school diploma or equivalent required
• Must be able to read and write English fluently and perform intermediate math functions

Professional Experience

• One year of experience in the service industry preferred (hospitality, retail, customer service, etc.)
• Preferred: Experience with Washington State Tax Credit programs.

Computer Skills

• Intermediate computer and internet proficiency
• Intermediate knowledge of Microsoft Word, Excel, and Outlook
• Preferred experience with: Yardi, Voyager, LRO, Entrata, Resident Check

Learning & Development

• Commitment to ongoing professional development through company-provided training
• Ability to effectively utilize all on-site property management software

Northshore Personnel Services Inc. is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.