Leasing Specialist

Harbor Group Management in; Aurora (CO); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

401(k) Plan with Employer Matching

Paid Time Off (PTO) & 10+ Paid Holidys

Flexible Spending Accounts

Health Savings Account with Employer

Employee Apartment Discount

Employee Referral Program

Tuition Reimbursement

Volunteer & Community Service

Employee Recognition & Awards

Job summary

Harbor Group Management is seeking a Leasing Specialist to drive occupancy at a multi-family community in Colorado. You will show apartments, qualify leads, process applications, and coordinate marketing and resident retention efforts.

You’ll support the Property Manager, maintain move-in readiness, and use Yardi/OneSite for records. Strong communication and organization are essential for success in a fast-paced environment.

Qualifications

• High School diploma or equivalent required.
• At least 1 year leasing, sales, or customer service experience.
• Proficient with Microsoft Office; property management software experience required.
• Experience with social media platforms (Facebook, Instagram) preferred.
• Strong organizational and communication skills; able to work independently.
• Weekend availability as required.
• Valid driver’s license for cart operation if applicable.

Responsibilities

• Show and lease apartments to prospective residents.
• Qualify leads, process applications, run background/credit checks.
• Ensure units are move-in ready and coordinate with maintenance.
• Prepare lease documents and move-in packages.
• Design and implement marketing plans to drive traffic and occupancy.
• Promote the community via Craigslist, Facebook, and email campaigns.
• Coordinate resident referrals and local outreach; participate in networking.
• Maintain records in property management software and update guest cards.
• Assist with rent collection and delinquent accounts; support admin tasks.
• Keep leasing office and tour path presentable and compliant with show standards.

Skills

Customer service

Communication

Organizational skills

Multitasking

Sales/ leasing ability

Education

High School Diploma or equivalent

Tools

Microsoft Office

Property Management software (Yardi/OneSite)

Social media management

Job description

JOB SUMMARY:

The Leasing Specialist is responsible for driving occupancy and resident satisfaction in a multi-family community. This role includes showing and leasing apartments to prospective residents, coordinating marketing initiatives, assisting in resident retention efforts, and supporting the Property Manager in daily operations to ensure a positive living experience and strong financial performance.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Greet prospective residents, conduct property tours, and showcase available apartments and amenities.
• Qualify leads, process rental applications, run background and credit checks, and prepare lease documents.
• Ensure units are move-in ready by inspecting them before occupancy and coordinating outstanding items with maintenance.
• Execute lease agreements and move-in packages, ensuring a smooth onboarding process for new residents.
• Design and implement short- and long-term marketing plans to generate traffic and maintain occupancy.
• Promote the community via digital platforms such as Craigslist, Facebook, and email campaigns.
• Coordinate resident referral programs, employer outreach, and participate in local networking efforts.
• Maintain up-to-date knowledge of market conditions, competitor properties, rental rates, and trends.
• Support resident retention through excellent customer service and timely response to questions, complaints, and maintenance needs.
• Conduct follow-up communication with prospects and new residents to ensure satisfaction.
• Participate in lease renewal efforts by preparing renewal documents, engaging with residents, and finalizing lease extensions.
• Maintain accurate records of prospect and resident interactions using property management software (e.g., Yardi, OneSite).
• Keep guest cards updated and perform follow-ups on all leads.
• Assist with rent collection, manage delinquent accounts, and support administrative tasks as assigned by the Property Manager.
• Ensure leasing office and tour path are presentable and meet show standards at all times.

QUALIFICATIONS

• High School Diploma or equivalent.
• Minimum one year of experience in leasing, sales, or customer service; property management experience preferred.
• Proficient with Microsoft Office and Property Management software experience is a must.
• Experience utilizing social media (Facebook, Instagram, etc.) is preferred.
• Excellent organizational and communication skills with the ability to manage multiple tasks and deadlines in a fast-paced environment.
• Strong attention to detail, problem-solving skills, and the ability to work independently or as part of a team.
• Must be customer-service oriented with the ability to interact professionally with residents and vendors.
• Flexibility to work weekends if required by the property.
• Valid driver's license required (for operating golf carts if applicable).

#LI-DD1

WHAT WE OFFER:

• Competitive Salaries & Bonuses
• 401(k) Plan with Employer Matching Contributions
• Paid Time Off (PTO) & 10+ Paid Holidays
• Flexible Spending Accounts
• Company-Paid Long-Term Disability
• Company-Paid Life Insurance
• Short-Term Disability
• Health Savings Account with Employer Contributions
• Wellness Perks
• FinFit Financial Wellness Program
• Legal Resources
• Employee Apartment Discount
• Employee Referral Program
• Employee Assistance Program
• Tuition Reimbursement
• Volunteer & Community Service Opportunities
• Employee Recognition & Awards

Benefit eligibility will be determined at the time of hire. Eligibility for certain benefits may vary based on position, location, hours worked, and other qualifying criteria.

This pre-employment application will be given every consideration, but its receipt does not imply that the applicant will be employed. Each question should be answered in a complete and accurate manner as no action can be taken on this application until all questions have been answered.

Harbor Group Management is proudly an Equal Opportunity Employer EOE/M/F/D/V. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status.