Lease Administration and Collections Coordinator
Park Madison Property Management (PMPM) is looking to add a Lease Administration Manager to its Asset Management team, supporting a portfolio of office and retail assets located across the U.S. This person will own end-to-end lease administration, keep billing accurate, and drive collections efforts across the portfolio.
Position Description
Lease Administration
- Review and abstract new leases and amendments, input lease data into Yardi, and set up rent, expense pools, escalations, utility charges, and deposit amounts accurately
- Coordinate new lease packages with the accounting team and manage the setup of lease commencements and terminations
- Keep tenant account records current in the Tenant Portal and help tenants with portal access issues
- Compile and report monthly retail and parking gross sales figures submitted by tenants
- Perform periodic audits of lease billing to confirm charges are accurate and properly supported
- Run monthly billback calculations and apply recurring charges and credits
- Own the CAM, real estate tax, and insurance reconciliation process, including tenant billing and timely year-end delivery
- Assist with the annual budget cycle by confirming lease terms align with proposed billing
- Track critical lease dates, notice deadlines, and guarantor requirements to avoid missed obligations
- Process tenant improvement reimbursement requests and manage related purchase orders in Yardi
- Draft estoppel certificates, SNDAs, and other tenant documentation as requests come in
- Partner with property management, accounting, and legal to resolve lease issues and stay ahead of compliance requirements
Collections
- Review tenant ledgers regularly and follow up directly on past-due balances
- Post payments, credits, and late fees, and keep account reconciliations current per lease terms
- Build and circulate a bi-weekly delinquency report
- Respond to and resolve billing disputes raised by tenants
- Prepare default notices and liability exposure summaries for tenants and their guarantors
- Handle reconciliations and security deposit dispositions for tenants who vacate
- Provide collections support across other asset types as business needs require
Position Qualifications
- Bachelor's degree in Real Estate, Accounting, Finance, or a related discipline
- 5+ years of relevant experience in commercial lease administration
- Hands-on Yardi experience required
- Comfortable juggling competing deadlines and shifting priorities
- Strong interpersonal and tenant-facing communication skills
- Analytical, resourceful, and able to work through problems independentlySolid working knowledge of Microsoft Excel (pivot tables, VLOOKUP/XLOOKUP) and Adobe Acrobat
Compensation
The anticipated annual base salary for this role ranges from $75,000 to $85,000, plus a fully discretionary annual bonus.
Location
This position is on-site for candidates based in our core markets: Columbus, New York, Washington, D.C., and Atlanta. Remote opportunities may be considered for exceptional candidates outside these markets.