Learning Technology Specialist: XR & Teaching Tools

Stevens Institute of Technology; Hoboken (NJ); Hybrid; USD 61,700 - 84,300; Full time

Job summary

Stevens Institute of Technology in Hoboken, NJ is seeking a Learning Technology Specialist to enhance teaching and learning through technology support. You will assist students, faculty, and staff with learning technologies, providing training sessions and troubleshooting issues.

This full-time position requires a bachelor's degree in a related field with a strong customer service orientation and excellent communication skills. Knowledge of various learning tools is essential.

Qualifications

• Familiarity with learning management systems and common instructional technologies.
• Ability to quickly learn new software and technical procedures.
• Capable of working in a fast-paced and highly collaborative environment.

Responsibilities

• Provide day‑to‑day support for learning technology tools.
• Assist with maintenance and administration of the Canvas Learning Management System.
• Manage and resolve support tickets for learning technology issues.
• Develop and maintain knowledge base articles and guides.
• Coordinate and deliver training sessions for users.

Skills

Customer service orientation

Verbal communication skills

Written communication skills

Analytical skills

Troubleshooting skills

Education

Bachelor's degree in Instructional Technology, Instructional Design, Information Technology

Tools

Learning management systems (Canvas)

Zoom

Panopto

Poll Everywhere

Gradescope

Turnitin

Job description

Stevens Institute of Technology in Hoboken, NJ is seeking a Learning Technology Specialist to enhance teaching and learning through technology support. You will assist students, faculty, and staff with learning technologies, providing training sessions and troubleshooting issues.

This full-time position requires a bachelor's degree in a related field with a strong customer service orientation and excellent communication skills. Knowledge of various learning tools is essential.