Learning Tech Systems Strategist for Online Education

ucf; Orlando (FL); On-site; USD 65,000 - 73,000; Full time

Job summary

University of Central Florida's Center for Distributed Learning (CDL) is seeking a Digital Learning Systems Analyst to bridge business stakeholders and development teams, managing digital learning applications and driving SDLC analysis across the portfolio.

The role uses Power BI, Microsoft Fabric, Excel, Access, and Apache Superset to deliver insights that shape how UCF students and faculty experience online learning. The position requires on-site work at UCF.

Qualifications

• Bachelor's degree or equivalent professional experience in a relevant field.
• Experience with business and systems analysis for software development lifecycles.
• Familiarity with FERPA, ADA, WCAG, and LTI standards is a plus.

Responsibilities

• Conducts business and systems analysis to support software development portfolio intake, requirements gathering, prioritization, and evaluation of functional and operational needs for digital learning applications.
• Develops and maintains functional requirements, process documentation, technical specifications, and scope summaries to support software development planning and ongoing portfolio management.
• Analyzes business processes, workflows, system functionality, and stakeholder needs to recommend functional solutions, process improvements, and service delivery enhancements.
• Coordinates documentation, communication, training, and change management activities associated with application enhancements, updates, and stakeholder adoption efforts.
• Supports the full application lifecycle - including implementation, testing, upgrades, release activities, post-implementation support, and minor code or configuration updates as needed.
• Provides functional and technical support by executing testing and validation, troubleshooting system issues, assisting developers with incident investigation, and coordinating stakeholder communication related to system changes and service improvements.

Skills

Business analysis

Systems analysis

Requirements gathering

Stakeholder communication

Testing

Education

Bachelor's degree

Tools

Power BI

Microsoft Fabric

Excel

Access

Apache Superset

Job description

University of Central Florida's Center for Distributed Learning (CDL) is seeking a Digital Learning Systems Analyst to bridge business stakeholders and development teams, managing digital learning applications and driving SDLC analysis across the portfolio.

The role uses Power BI, Microsoft Fabric, Excel, Access, and Apache Superset to deliver insights that shape how UCF students and faculty experience online learning. The position requires on-site work at UCF.