Learning Specialist, Knowledge and Product Enablement

Google; New York (NY); On-site; USD 113,000 - 162,000; Full time

Job summary

An innovative company is seeking a Learning Specialist to develop and deliver impactful training programs for sales teams. In this role, you will leverage instructional design principles and collaborate with cross-functional teams to create engaging learning experiences. Your efforts will directly contribute to the success of Google’s Ads business by ensuring that sales and service teams are equipped with the necessary skills and knowledge. This position offers a unique opportunity to influence learning strategies and drive business results in a dynamic environment. If you are passionate about education and technology, this role could be your next big step.

Qualifications

• 2 years of experience in Sales Training or Sales/Product Enablement.
• Experience with instructional design principles and processes.

Responsibilities

• Lead planning and implementation of enablement programs globally.
• Analyze data and metrics to optimize learning content.

Skills

Sales Training

Instructional Design

Cross-functional Collaboration

Problem-solving

Education

Bachelor's degree in Instructional Design

MBA or graduate degree in related fields

Tools

Google Ads Product Suite

Promoter Tools

Job description

This role may also be located in our Playa Vista, CA campus.

Applicants in the County of Los Angeles: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

Note: By applying to this position, you will have an opportunity to share your preferred working location from the following: Chicago, IL, USA; Dublin, Ireland; London, UK; Atlanta, GA, USA; Mountain View, CA, USA; New York, NY, USA; Los Angeles, CA, USA; San Francisco, CA, USA; Washington D.C., DC, USA.

Minimum qualifications:

• Bachelor's degree in Instructional Design or education-related field, or equivalent practical experience.
• 2 years of experience in Sales Training or Sales/Product Enablement.
• Experience working with cross-functional teams and business leadership stakeholders.
• Experience with instructional design principles and processes.

Preferred qualifications:

• MBA or graduate degree in Instructional Design or related fields.
• Learning design or strategy experience in higher education, EdTech, or corporate learning spaces.
• Knowledge of Google ads product suite, promoter tools, and workflows.
• Excellent business acumen to inform curriculum development cycles with appropriate scope, anticipate resource needs, and adjust plans in real-time.
• Excellent problem-solving skills, working cross-functionally on cross-product initiatives.

About The Job:
The Mastery Team develops and delivers product and skills training to Google sales and services teams, and external client and agency partners. We leverage learning best practices and Google’s business priorities to build effective learning experiences for our key audiences.

As a Learning Specialist, you will lead the planning, design, and implementation of enablement programs globally and across all sales/service channels for Google’s Workspace of product solutions. You will use data and design thinking to craft multi-modal learning experiences that drive business results. You will collaborate closely with stakeholders across product, sales, service, marketing, enablement, and learning teams to ensure the success of learning solutions supporting front-line sales products and capabilities.

Your responsibilities include ensuring the effective rollout and execution of product and business knowledge programs worldwide, aligning with high-priority business objectives and supporting individual growth.

The Go-to-Market Operations (GtM) team ensures Google’s Ads business runs smoothly, setting strategy and ensuring flawless execution. Our team is analytical, strategic, and pragmatic in execution.

[For US applicants]
The US base salary range for this full-time position is $113,000-$162,000 plus bonus, equity, and benefits. Salary ranges depend on role, level, and location, with specific details shared during the hiring process. Compensation listed reflects base salary only; bonus, equity, and benefits are additional.

Responsibilities include:

• Partnering with cross-functional teams to identify learning needs and develop impactful solutions for Google Ads products.
• Applying design thinking and creative problem-solving to develop engaging, multimodal learning experiences.
• Creating effective global learning experiences using appropriate instructional strategies.
• Managing complex learning projects from scope to resourcing, ensuring alignment with objectives and learner needs.
• Analyzing data and metrics to optimize learning content and delivery.

Google is committed to equal opportunity employment and affirmative action. We consider qualified applicants regardless of race, color, religion, sex, national origin, sexual orientation, age, disability, gender identity, or Veteran status, and accommodate applicants with disabilities upon request.