Learning Specialist, Knowledge and Product Enablement

Google; Chicago (IL); Remote; USD 113,000 - 162,000; Full time

Job summary

A leading company is seeking a Learning Specialist to design and implement global enablement programs for their product solutions. This role focuses on creating impactful learning experiences and collaborating with cross-functional teams to drive business results. The ideal candidate will have a strong background in instructional design and experience in sales training. Join a team dedicated to developing skills and knowledge for sales and services teams, ensuring alignment with business objectives and learner needs.

Qualifications

• 2 years of experience in Sales Training or Sales/Product Enablement.
• Experience with instructional design principles and processes.

Responsibilities

• Lead planning, design, and implementation of enablement programs globally.
• Develop innovative and engaging multimodal learning experiences.
• Analyze learner data to optimize learning content and delivery.

Skills

Cross-functional collaboration

Problem solving

Instructional design

Education

Bachelor's degree in Instructional Design or related field

MBA or graduate degree in Instructional Design or related fields

Tools

Google ads product suite

Job description

Learning Specialist, Knowledge and Product Enablement

corporate_fare Google place Chicago, IL, USA ; Dublin, Ireland ; +7 more

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info_outline X Info This role may also be located in our Playa Vista, CA campusApplicants in the County of Los Angeles: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.Note: By applying to this position you will have an opportunity to share your preferred working location from the following: Chicago, IL, USA; Dublin, Ireland; London, UK; Atlanta, GA, USA; Mountain View, CA, USA; New York, NY, USA; Los Angeles, CA, USA; San Francisco, CA, USA; Washington D.C., DC, USA.

This role may also be located in our Playa Vista, CA campus

Applicants in the County of Los Angeles: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

Note: By applying to this position you will have an opportunity to share your preferred working location from the following: Chicago, IL, USA; Dublin, Ireland; London, UK; Atlanta, GA, USA; Mountain View, CA, USA; New York, NY, USA; Los Angeles, CA, USA; San Francisco, CA, USA; Washington D.C., DC, USA.

• Bachelor's degree in Instructional Design or education related field, or equivalent practical experience.
• 2 years of experience in Sales Training or Sales/Product Enablement.
• Experience working with cross-functional teams and business leadership stakeholders.
  
• Experience with instructional design principles and processes.
  

Preferred qualifications:

• MBA or graduate degree in Instructional Design or related fields.
• Learning design or strategy experience in higher education, EdTech, or corporate learning spaces.
• Knowledge of Google ads product suite, promoter tools and workflows.
• Excellent business acumen to inform curriculum development cycles with appropriate scope, anticipate resource needs, and adjust plans in real-time.
• Excellent problem solving skills, working cross-functionally on cross-product initiatives.

About the job

The Mastery Team develops and delivers product and skills training to Google sales and services teams, and external client and agency partners. We use our knowledge of learning best practices and Google’s business priorities to build effective learning experiences for our key audiences.

As a Learning Specialist, you will be responsible for leading the planning, design, and implementation of enablement programs globally and across all sales/service channels for Google’s Workspace of product solutions. You will use data and design thinking to drive business results through designing and building multi-modal learning experiences. You will join a team that develops and delivers sales skills, business knowledge, and product enablement and business-supporting initiatives for sales teams and product enablement to our customer facing teams including sales, customer engineers, and professional services. You will focus on building a learner-centered strategy and driving impact by working closely across all relevant stakeholders (product, sales, service, marketing, enablement, learning) to secure buy-in for learning solutions to support front-line sales products and capabilities learning needs. You will ensure proper landing and execution of product and business knowledge programs globally that support high-priority business objectives and enable individual growth.

The Go-to-Market Operations (GtM) team ensures Google's complex and ever-evolving Ads business runs smoothly. We are instrumental in setting go-to-market strategy, and ensuring flawless execution and operations against the strategy. We have teams embedded in each of the major Ads business areas as well as global teams that work across the business areas. Team members are analytical and strategic, with a pragmatic sense of how to get things done.

[For US applicants]

The US base salary range for this full-time position is $113,000-$162,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.

Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more about benefits at Google .

Responsibilities

• Partner with cross-functional stakeholder teams (e.g. Product, Sales, GTM, Marketing, Engineering, Tools, etc.) to identify learning needs, define business objectives, and develop impactful product and business intelligence learning solutions for the Google Ads product suite.
• Apply design thinking and creative problem-solving to develop innovative and engaging, multimodal, learning experiences that incorporate product knowledge, sales skills, and business intelligence to drive improved business outcomes.
  
• Create engaging and effective multimodal learning experiences for a global audience, utilizing appropriate instructional strategies and content modalities.
• Manage complex learning projects, including scoping, prioritization, timelines, and resourcing, ensuring alignment with business objectives and learner needs.
  
• Analyze learner data, business drivers, and operating metrics to identify areas for improvement and optimize learning content and delivery.
  

Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google's EEO Policy , Know your rights: workplace discrimination is illegal , Belonging at Google , and How we hire .

Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.

To all recruitment agencies: Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees, or any other organization location. Google is not responsible for any fees related to unsolicited resumes.