Learning & Resources Specialist at the National Deaf Center

The University of Texas at Austin; Texas; On-site; USD 60,000 - 74,000; Full time

Job summary

The University of Texas at Austin's National Deaf Center is hiring a Learning & Resources Specialist to support accessibility in postsecondary education. You will provide technical assistance, develop accessible resources, and deliver trainings for Deaf stakeholders and professionals.

Responsibilities include helping desk support, creating trainings and materials, and collaborating with deaf communities to ensure up-to-date guidance that improves accessibility practices across campuses.

Qualifications

• Bachelor’s degree in disability studies, rehabilitation counseling, higher education, deaf education, special education, education, or related field.
• Five or more years of experience in disability services, accessibility, postsecondary education, rehabilitation, technical assistance, or related setting.
• Demonstrated knowledge of accommodations, communication access, accessibility practices, auxiliary aids and services, assistive or access technologies, and relevant laws and policies affecting deaf people in postsecondary education and training.
• Experience providing consultation, technical assistance, training, or professional development to professionals or other stakeholders.
• Demonstrated ability to translate complex policy, research, or practice information into clear and usable guidance and resources.
• Experience developing and delivering presentations, trainings, webinars, or educational materials.
• Experience working with deaf people and deaf communities.
• Strong written communication, facilitation, organizational, and interpersonal skills.
• Proficiency in American Sign Language.
• Relevant education and experience may be substituted as appropriate.

Responsibilities

• Provide universal technical assistance and support through help desk responses and other direct support on topics including accommodations, communication access, disability services, accessibility practices, assistive and access technologies, and related policies and practices.
• Develop and deliver trainings, webinars, conference presentations, and other professional learning activities on accessibility, disability services, and other NDC priority topics in collaboration with subject matter experts and other staff.
• Develop and refine accessible resources and practical tools across formats including webpages, guides, briefs, presentations, training materials, online learning content, templates, and other products that help stakeholders apply effective accessibility and support practices.
• Provide individualized consultation and on-call support to stakeholders to help clarify questions, identify relevant resources and strategies, and determine when needs should be referred to targeted or intensive technical assistance.
• Identify recurring stakeholder questions, implementation challenges, and emerging needs through help desk activity, consultation, training, and field engagement, and contribute to recommendations for new or updated resources, training, and technical assistance.
• Support content development, review, and quality assurance by collaborating with NDC staff, deaf community members, and external subject matter experts to ensure resources are accurate, accessible, relevant, and current.
• Collaborate across NDC teams on technical assistance and knowledge translation activities, including supporting resource and training development and translating learning from targeted and intensive TA into guidance that can benefit broader audiences.
• Maintain current knowledge of accessibility practices, disability services, policy, technology, and emerging practices affecting deaf people in postsecondary education, training, and employment and apply that knowledge to NDC technical assistance.

Skills

ASL proficiency

Communication skills

Presentation skills

Interpersonal skills

Technical assistance

Disability services

Education

Bachelor’s degree in disability studies, rehabilitation counseling, higher education, deaf education, special education, education, or related field

Master’s degree preferred

Job description

Job Posting Title: Learning & Resources Specialist at the National Deaf Center

Hiring Department: Special Education

Position Open To: All Applicants

Weekly Scheduled Hours: 40

FLSA Status: Exempt from FLSA

Earliest Start Date: Dec 01, 2026

Position Duration: Expected to Continue Until Sep 30, 2027

Location: Texas

Responsibilities

• Provide universal technical assistance and support through help desk responses and other direct support on topics including accommodations, communication access, disability services, accessibility practices, assistive and access technologies, and related policies and practices.
• Develop and deliver trainings, webinars, conference presentations, and other professional learning activities on accessibility, disability services, and other NDC priority topics in collaboration with subject matter experts and other staff.
• Develop and refine accessible resources and practical tools across formats including webpages, guides, briefs, presentations, training materials, online learning content, templates, and other products that help stakeholders apply effective accessibility and support practices.
• Provide individualized consultation and on-call support to stakeholders to help clarify questions, identify relevant resources and strategies, and determine when needs should be referred to targeted or intensive technical assistance.
• Identify recurring stakeholder questions, implementation challenges, and emerging needs through help desk activity, consultation, training, and field engagement, and contribute to recommendations for new or updated resources, training, and technical assistance.
• Support content development, review, and quality assurance by collaborating with NDC staff, deaf community members, and external subject matter experts to ensure resources are accurate, accessible, relevant, and current.
• Collaborate across NDC teams on technical assistance and knowledge translation activities, including supporting resource and training development and translating learning from targeted and intensive TA into guidance that can benefit broader audiences.
• Maintain current knowledge of accessibility practices, disability services, policy, technology, and emerging practices affecting deaf people in postsecondary education, training, and employment and apply that knowledge to NDC technical assistance.

Required Qualifications

• Bachelor’s degree in disability studies, rehabilitation counseling, higher education, deaf education, special education, education, or a related field.
• Five or more years of experience working in disability services, accessibility, postsecondary education, rehabilitation, technical assistance, or a related setting.
• Demonstrated knowledge of accommodations, communication access, accessibility practices, auxiliary aids and services, assistive or access technologies, and relevant laws and policies affecting deaf people in postsecondary education and training.
• Experience providing consultation, technical assistance, training, or professional development to professionals or other stakeholders.
• Demonstrated ability to translate complex policy, research, or practice information into clear and usable guidance and resources.
• Experience developing and delivering presentations, trainings, webinars, or educational materials.
• Experience working with deaf people and deaf communities.
• Strong written communication, facilitation, organizational, and interpersonal skills.
• Proficiency in American Sign Language.
• Relevant education and experience may be substituted as appropriate.

Preferred Qualifications

• Seven or more years of experience in disability services, accessibility, postsecondary education, rehabilitation, technical assistance, or related work.
• Advanced knowledge of postsecondary disability services, accommodations, communication access, accessibility technologies, and institutional accessibility practices.
• Experience advising colleges, universities, vocational rehabilitation agencies, or other organizations on accessibility issues.
• Experience developing professional resources across multiple formats, including webpages, online learning, presentations, and training materials.
• Familiarity with evidence-based practices, data-informed decision-making, adult learning, and community-informed resource development.
• Master’s degree in a related field.

Salary Range $60,000 - $74,000

Working Conditions Typical office environment

Required Materials Resume/CV 3 work references with their contact information; at least one reference should be from a supervisor Letter of interest

Employment Eligibility: Regular staff who have been employed in their current position for the last six continuous months are eligible for openings being recruited for through University-Wide or Open Recruiting, to include both promotional opportunities and lateral transfers. Staff who are promotion/transfer eligible may apply for positions without supervisor approval.

Retirement Plan Eligibility: The retirement plan for this position is Teacher Retirement System of Texas (TRS), subject to the position being at least 20 hours per week and at least 135 days in length.

Background Checks: A criminal history background check will be required for finalist(s) under consideration for this position.

Equal Opportunity Employer: The University of Texas at Austin, as an equal opportunity/affirmative action employer, complies with all applicable federal and state laws regarding nondiscrimination and affirmative action. The University is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, national origin, age, marital status, sex, sexual orientation, gender identity, gender expression, disability, religion, or veteran status in employment, educational programs and activities, and admissions.

Pay Transparency: The University of Texas at Austin will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.

Employment Eligibility Verification: If hired, you will be required to complete the federal Employment Eligibility Verification I-9 form. You will be required to present acceptable and original documents to prove your identity and authorization to work in the United States. Documents need to be presented no later than the third day of employment. Failure to do so will result in loss of employment at the university.

E-Verify: The University of Texas at Austin use E-Verify to check the work authorization of all new hires effective May 2015. The university’s company ID number for purposes of E-Verify is 854197. For more information about E-Verify, please see the following: E-Verify Poster (English and Spanish) [PDF] Right to Work Poster (English) [PDF] Right to Work Poster (Spanish) [PDF]

Compliance: Employees may be required to report violations of law under Title IX and the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act (Clery Act) and may be notified as a Campus Security Authority (Clery Act). The Clery Act requires all prospective employees to be notified of the availability of the Annual Security and Fire Safety report. You may access the most recent report here or obtain a copy at University Compliance Services, 1616 Guadalupe Street, UTA 2.206, Austin, Texas 78701.

Start Here, Change the World At The University of Texas at Austin, tradition meets innovation in the heart of a city that frequents lists of the best places to live and work. Named by Forbes as one of America's Best Large Employers for the sixth year in a row in 2025, UT offers both a dynamic work environment and a gateway to vibrant local culture. Whether you're at the forefront of the student experience, conducting world-changing research or supporting the engine that drives Texas’ flagship university, working at UT means making a lasting impact on our city, our state and our world. Our more than 20,000 faculty and staff empower 55,000+ students to challenge ideas, pursue passions and shape their futures. Joining UT, you’ll become part of a community dedicated to making a meaningful impact on campus and throughout the world.

Comments and Inquiries: Email comments to [e-mail]. For questions or concerns regarding equal opportunity only, contact Equal Opportunity Services. Additional information for applicants can be found on the Human Resources web page: Applying for Employment. For more job information, call the Human Resource Service Center at [phone], or toll-free at [phone]. UT Austin is a Tobacco-free Campus.