Learning Resources Assistant, Senior (Lakeland) at Polk State College

Wayne State University; Lakeland (FL); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Paid holidays and sick leave

Vacation benefits

Retirement benefits

College fee waivers

Job summary

Wayne State University in Lakeland is seeking a Senior Learning Resources Assistant to provide essential clerical and operational support in a busy Learning Resource Center. This role includes assisting students and faculty, managing library materials, and ensuring a welcoming environment.

The successful candidate will demonstrate strong organizational and customer service skills, as well as have at least a high school diploma and 1 year of office experience. A comprehensive benefits package is offered.

Qualifications

• 1+ years of office/clerical experience is required.
• Preferred: 2+ years of office/clerical experience in a library or learning resources center.
• Ability to maintain confidential information.

Responsibilities

• Open/close Learning Resource Center as needed.
• Assist patrons with library materials.
• Monitor inventory of supplies and order as needed.
• Perform general clerical and administrative tasks related to library operations.

Skills

Organizational skills

Oral and written communication skills

Customer service skills

General office skills

Education

High school diploma or equivalent

Tools

Word processing software

Spreadsheets

Databases

Job description

Learning Resources Assistant, Senior (Lakeland)

The Senior Learning Resources Assistant provides a wide variety of clerical, operational support, and student/faculty assistance duties in a large and busy Learning Resource Center.

Essential Functions/Duties

• Opens and/or closes Learning Resource Center as needed.
• Assists patrons, in-person or via telephone with LRC information and with the borrowing and returning of library materials including charge and discharge transactions, overdue materials, recovery, and record keeping.
• Student engagement through coordinating events, social media, and interactive bulletin boards.
• Interprets library loan policies to inquiring patrons and assists patrons with physical access to materials.
• Assists faculty and students in locating books and e‑books.
• Assist students with Learning Management System access.
• Processes requests for books and journal articles and maintains related records.
• Assists Librarian with inter and intra‑library loans.
• Prepares task lists for OPS workers.
• Assists patrons with the use of equipment and computers, laptops, VR headsets.
• Adds, deletes and modifies records in the automated circulation database.
• Processes new acquisitions including the labeling, security preparation, and inventory.
• Inputs and maintains database of non‑affiliated borrowers granted special library privileges.
• Monitors inventory of supplies and orders supplies as needed.
• Collects and reports statistical data on the performance of services as assigned.
• Re‑shelve and maintain order of materials in stacks.
• Repairs books and other library materials.
• Maintains course reserve reading collection, service, and associated records.
• Performs general clerical and administrative tasks related to the library's operation.
• Performs other related duties as needed.

Typical Qualifications

Required Skills

• The ability to establish an effective rapport with part‑time and full‑time faculty.
• Good organizational skills, with special attention to detail.
• Good oral and written communication skills.
• Ability to work well with others.
• General office skills including creating library displays.
• Experience with computers, word processing, spreadsheets, and databases.
• Good human relations and customer service skills.
• Ability to maintain confidential information.

Working Conditions

• Must be available to work 10:30 am – 7 pm or 8:00 am – 4:30 pm. Monday through Thursday, 8:00 am – 4:30 pm; Friday when classes are in session. During college breaks/summer hours will generally be 8:30 – 5:00 pm.
• Sometimes schedule fluctuations are required.
• Must be flexible and able to adapt well to changes.

Salary and Benefits Information

• Position level: C14.

We offer a comprehensive benefits package that includes medical, dental, and vision coverage; short‑term disability; paid holidays and sick leave; vacation (excluding faculty positions); retirement benefits for eligible employees; and college fee waivers.

Required Education

• Graduation from a standard high school (or equivalent) is required.

Required Experience

• At least 1 year of office/clerical experience is required.

Preferred Experience

• At least 2 years of office/clerical experience in a learning resources center, library, or teaching lab preferred.

Equal Opportunity Statement

Polk State College does not discriminate on the basis of race, color, national origin, sex, disability, or age in its programs, activities, or employment. For information about the College’s equal access and equal opportunity policies and procedures, or to file a complaint, please contact:

We encourage applicants to provide feedback on their experience or request help at [e-mail].