Learning Program Manager/Customer Instructional Systems Designer

ApplyMint; Englewood (CO); On-site; USD 151,300 - 204,700; Full time

Job summary

Boeing seeks a Learning Program Manager / Customer Instructional Designer to design, develop, and run comprehensive software training for customers. You will partner across software, operations, and business units to address learning needs and drive continuous improvement, supporting training around Boeing software products.

This role is based in Englewood, CO or Seattle, WA and requires leading the full learning lifecycle from strategy to rollout and evaluation to align with goals and quality

Qualifications

• 10+ years designing and delivering learning programs in technical/software environments.
• 10+ years analyzing training needs and measuring program impact.
• 10+ years leading end-to-end training program deliveries.
• Experience collaborating with internal leadership and external customers.

Responsibilities

• Lead end-to-end development and delivery of high-impact software training programs.
• Develop strategies to improve training effectiveness and ROI.
• Work with software, operations and support teams to close knowledge gaps.
• Create compliant, high-quality training content with SMEs.
• Communicate goals and progress to leadership with clear reporting.
• Establish standardized training processes and needs assessment.
• Manage webinars to enhance the customer learning experience.

Skills

Learning program management

Training program design

Software training

Stakeholder management

Cross-functional collaboration

Education

Bachelor's degree in Education/Instructional Design or related field

Tools

LMS

Webinar tools

Job description

Job Description

At Boeing, we innovate and collaborate to make the world a better place. We’re committed to fostering an environment for every teammate that’s welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us.

As aLearning Program Manager / Customer Instructional Designer for Software Trainingat Boeing, you will lead the design, development, and execution of comprehensive software training programs that enable our customers to effectively utilize Boeing software solutions. You will collaborate cross-functionally across software development teams, operations, and business units to identify learning needs and drive continuous improvement around training.

Your role will be instrumental in supporting learning around our industry leading aviation software products. You will act as a trusted advisor and program leader, managing the full learning lifecycle from strategy through rollout and evaluation, ensuring alignment with Boeing’s operational goals and quality standards. This position will be located in Englewood, CO or Seattle, WA.

Position Responsibilities:

• Lead the end-to-end development and delivery of high-impact software training programs, managing stakeholder alignment and priorities
• Partner to develop and execute strategies to improve training effectiveness, operational performance, and return on investment
• Partner with software development, operations, and support teams to identify knowledge gaps, analyze trends, and support business initiatives such as new software releases and regulatory compliance
• Collaborate with internal subject matter experts to develop compliant, high-quality training content and materials
• Communicate program goals, progress, and impact to stakeholders at all levels through clear written and verbal communication, including presentations to leadership
• Establish and maintain frameworks for standardized training processes, including needs assessment, and content development
• Manage webinars to enhance and optimize the customer learning experience through this delivery modality

Basic Qualifications (Required Skills/Experience):

• 10+ years of experience managing, designing, and implementing learning or training program in a technical or software environment
• 10+ years of experience analyzing training needs and measuring program effectiveness using qualitative and quantitative data
• 10+ years of program or project management experience leading end-to-end training program deliveries
• 10+ years of experience collaborating with stakeholders, including internal leadership and external customers

Preferred Qualifications (Desired Skills/Experience):

• Familiarity with eLearning platforms, webinar tools, and learning management systems (LMS)
• Strong data analysis skills to identify training needs and measure program impact
• Expertise designing and managing scalable software training solutions aligned with business objectives and regulatory standards
• Ability to balance training quality and cost considerations while meeting key performance indicators
• Bachelor’s degree in Education, Instructional Design, or a related field (or equivalent practical experience)

Conflict of Interest:

Successful candidates for this job must satisfy the Companys Conflict of Interest (COI) assessment process.

Drug Free Workplace:

Boeing is a Drug Free Workplace where post offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria is met as outlined in our policies.

Pay & Benefits:

At Boeing, we strive to deliver a Total Rewards package that will attract, engage, and retain the top talent. Elements of the Total Rewards package include competitive base pay and variable compensation opportunities.

The Boeing Company also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work.

The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.

Pay is based upon candidate experience and qualifications, as well as market and business considerations.

Summary pay range: $151,300 - $204,700

Applications for this position will be accepted until Jul. 11, 2026

Export Control Requirements:

This is not an Export Control position.

Relocation

Relocation assistance is not a negotiable benefit for this position.

Visa Sponsorship

Employer will not sponsor applicants for employment visa status.

Shift

This position is for 1st shift

Equal Opportunity Employer:

Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.