Learning Operation Manager

Pigment; London (KY); On-site; USD 90,000 - 150,000; Full time

Job summary

Pigment is seeking a Learning Operations Manager to scale our education ecosystem for customers, partners, and certifications. You will own the operational foundation, manage the LMS and learning tools, and drive learner engagement and adoption across the Pigment ecosystem.

Your role sits at the intersection of learning technology and operations, collaborating with Professional Services, Partner Enablement, and Customer Success to build scalable programs and measurable outcomes.

Qualifications

• Experience scaling customer, partner and certification education programs.
• Ability to own learning technology ecosystems and LMS administration.
• Cross-functional collaboration with Professional Services, Partner Enablement, Customer Success.

Responsibilities

• Own the operational foundation that enables customers and partners to learn, certify, and grow their expertise on Pigment.
• Administer the LMS and supporting learning tools to drive adoption and engagement.
• Partner with Professional Services, Partner Enablement, and Customer Success to scale education across the Pigment ecosystem.

Skills

Learning technology

LMS administration

Tools

LMS

Job description

Join Pigment: The AI Platform Redefining Business Planning

Pigment is the AI-powered business planning and performance management platform built for agility and scale. We connect people, data, and processes in one intuitive, feature-rich solution, empowering every team—from Finance to HR—to build, adapt, and align strategic plans in real time.

Founded in 2019, Pigment is one of the fastest-growing SaaS companies globally. Industry leaders like Unilever, Snowflake, Siemens, and DPD use Pigment daily to make more informed decisions and confidently navigate any scenario.

With a team of 600+ across Paris, London, New York, Toronto, San Francisco and Austin, we\'ve raised nearly $400M from top-tier investors and were named a Visionary in the 2024 Gartner® Magic Quadrant™ for Financial Planning Software.

At Pigment, we take smart risks, celebrate bold ideas, and challenge the status quo—all while working as one team. If you\'re driven by innovation and ready to make an impact at scale, we’d love to hear from you.

We are seeking a Learning Operations Manager to help scale Pigment\'s customer, partner, and certification education ecosystem.

This role sits at the intersection of learning technology, education operations, certification programs, and partner enablement. You will own the operational foundation that enables customers and partners to successfully learn, certify, and grow their expertise on Pigment.

While you will serve as the primary administrator for our learning technology ecosystem, including our LMS and supporting learning tools, your success will ultimately be measured by program adoption, certification growth, learner engagement, and ecosystem development rather than platform administration alone.

Working closely with Professional Services, Partner Enablement, Customer Success, and cross-functional stakeholders, you will help build the systems, processes, and programs that scale education across the entire Pigment ecosystem.