Learning Management System Administrator I

MEMPHIS LIGHT GAS & WATER; Memphis (TN); On-site; USD 65,000 - 90,000; Full time

Job summary

MEMPHIS LIGHT GAS & WATER is seeking a Learning Systems Administrator to manage the organization's enterprise LMS and related learning technologies. The role collaborates with HR, HRIS/IT, and business units to support training, leadership development, regulatory compliance, and organizational learning initiatives.

You will maintain content and assignments, prepare routine reports, troubleshoot system issues, coordinate vendor requests, and implement approved updates to enhance learning

Qualifications

• Minimum 2 years of experience administering an enterprise LMS
• Experience with cloud-based LMS (Oracle Learning Cloud) preferred
• Collaboration with HRIS/IT and stakeholders to support LMS functionality

Responsibilities

• Administers and maintains enterprise LMS including user roles, permissions, security groups, and learning assignments
• Maintain learning catalogs, paths, certifications, curricula, and competency-based learning requirements
• Monitor and update notifications, workflows, and system processes to deliver and track learning programs
• Coordinate with Organizational and Talent Development, HRIS/IT, and other stakeholders to resolve issues and support LMS functionality

Skills

LMS administration

Education

Bachelor's degree in Organizational Development, Human Resources, Information Systems, Business Administration or related degree

Tools

Oracle Learning Cloud

Job description

JOB PURPOSE

The Learning Systems Administrator supports Organizational and Talent Development by administering, maintaining, and monitoring the enterprise LMS and related learning technologies. The position collaborates with Human Resources, HRIS/Information Technology, and business units to support employee training, leadership development, regulatory compliance, and organizational learning initiatives. Responsibilities include maintaining learning content and assignments, preparing and analyzing routine reports, troubleshooting system issues, coordinating vendor requests, implementing approved system updates, and identifying opportunities to improve learning processes in accordance with established procedures and management direction.

ESSENTIAL FUNCTIONS

The Learning Management System (LMS) Administrator administers and maintains the organization's enterprise Learning Management System (LMS), including user roles, permissions, security groups, and learning assignments. Maintain learning catalogs, learning paths, certifications, curricula, and competency-based learning requirements to support employee training and development. Monitor and update automated notifications, workflows, and system processes to facilitate the effective delivery and tracking of learning programs. Maintain course content and version control to ensure learning materials remain accurate, current, and properly organized. Administer assigned Oracle Learning Cloud modules, as needed, including managing talent pool dynamic assignments to support targeted learning and development activities. Assist with routine system troubleshooting, reporting, and implementation of approved system updates and enhancements. Coordinate with Organizational and Talent Development, HRIS/Information Technology, and other stakeholders to resolve issues and support LMS functionality. Perform other duties as assigned.

LICENSES AND CERTIFICATIONS

A valid driver's license from state of residence is required. Oracle Learning Cloud Certification preferred.

EDUCATION

Bachelor's Degree in Organizational Development, Human Resources, Information Systems, Business Administration or related degree.

EXPERIENCE

Minimum of two (2) years of experience administering an enterprise Learning Management System (LMS), preferably within a cloud-based environment such as Oracle Learning Cloud. Experience supporting LMS implementations, Imigrations, or cloud-based system conversions, including coordination with Information Technology, software vendors, and external learning providers. Experience supporting system integrations and data exchanges between learning platforms and other enterprise applications. Working knowledge of HRIS/LMS integration concepts, learning data, and system processes. Experience supporting enterprise-wide compliance, regulatory, and required training programs. Demonstrated ability to collaborate with technical and business stakeholders to support LMS functionality, learning