Learning Lab Advisor - Columbia

The Heron Institute; Columbia (SC); On-site; USD 21,000 - 23,000; Part time

Benefits offered by this job

Health care

Dental

Life insurance

Retirement through PEBA

Job summary

The Heron Institute is seeking a part-time, on-site Learning Lab Advisor in Columbia, SC. The role focuses on high-touch educational support for students and families, coordinating services, and maintaining clear communication with schools and tutors.

Responsibilities include onboarding new students, organizing conferences, leading live orientation, liaising between learners, coaches and teachers, and facilitating STEM and enrichment programming while traveling up to 25% as required.

Qualifications

• Two years of college completed.
• Two years of experience in education or equivalent.
• Strong written and verbal communication skills.
• Excellent problem-solving skills.
• Organizational skills and multi-tasking abilities.
• Adaptable in a fast-paced work environment.
• Willingness to travel up to 25%.
• Able to pass required background check.

Responsibilities

• Coordinates services and assistance to students and families at the learning lab.
• Arranges support conferences to address performance concerns.
• Assists students in creating engagement plans.
• May assist with onboarding for assigned students.
• Provides responsive support to students via phone and email.
• Maintains re-registration support and updates.
• Acts as liaison between students, Learning Coach and teachers.
• Ensures access to courses and necessary equipment.

Skills

Written communication

Verbal communication

Organizational skills

Microsoft Office

Google Workspace

Travel readiness

Education

Two years college

Two years education/experience

Tools

Microsoft Office Suite

Google Workspace

Web proficiency

Job description

Job Description

Anticipated Hourly Rate: $15.00/hr-$17.00/hr. This is a non-exempt position.

The Learning Lab Advisor is the primary point of contact for students at our learning lab (Heron Institute Learning Lab - HILL). The role helps foster a high-touch approach to educational support and exhibits a commitment and desire to provide the best experience possible for students and families. The role empowers families to increase their involvement and assist in their student’s education, facilitates engagement in school activities and provides clear and consistent communication regarding school expectations and activities.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.

• Coordinates services and assistance to students and families at the learning lab;
• Arranges support conferences as needed to address performance concerns;
• Assists students in creating plans to increase engagement;
• May assist with the onboarding process for assigned students;
• Provides a reactive response to students who reach out for support;
• Provides ongoing re-registration support;
• Serves as a liaison between the student, Learning Coach and teachers to ensure that all school personnel understand how to contact and communicate with the student in a manner that builds ties between the student and the school;
• Serves as a point of contact for all non-instructional issues after placement, ensuring students have all necessary equipment and know both how and when to access their courses;
• Initiates meaningful contact by phone with students and their Learning Coach;
• Lead the live onsite orientation sessions;
• Serves as a liaison between students and/or Learning Coaches and teachers and/or administration;
• Identifies school programs, resources, assistance to help each family make the most of what the schools have to offer;
• Assists with executing learning lab programming;
• Facilitates learning lab programming (STEM, enrichment, executive functioning, leadership, academic, onboarding, etc.);
• Increases professional knowledge and skills by attending required staff meetings; participating in school and K12 sponsored Professional Development and seeking other professional learning opportunities.

Required Education and Experience

• Two (2) years of college
• Two (2) years of experience in education OR equivalent combination of education and related experience
• Strong written and verbal communication skills;
• Excellent problem-solving skills;
• Organizational skills, multi-tasking abilities;
• Adaptable and comfortable in a fast-paced work environment;
• Experience coordinating academically-oriented clubs and extracurricular activities;
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint); Web proficiency; Google Workspace;
• Familiarity with the online learning experience;
• Ability to travel 25% of the time;
• Ability to pass required background check.

Preferred Education and/or Experience

• Experience working with the proposed age group;
• Experience supporting adults and children in learning and the use of technology;
• An ability to learn new technology tools quickly (e.g. database and web-based tools);

Supervisory Responsibilities

This position has 0 direct reports.

Benefits

• Benefits: Health care, dental, life insurance, and retirement through PEBA - Keep your service credit!

Location

All staff must reside in the state of South Carolina.

This position is onsite part-time in Columbia, SC with the following travel expectations:

Attend local student outing 1-2 times per semester

Attend in-person professional development 1-3 times per semester

Attend back-to-school professional development in July (1-3 consecutive days)

Participate in in-person student testing

Additional details on travel will be provided in the interview process

Additional Information

Non-certified staff are compensated based on a combination of education and relevant experience. We offer state health benefits and retirement through PEBA as well as deferred compensation through Empower and supplemental plans through Colonial Life. Learn more: Working at CASC/HVASC

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This is a part-time in-person position. There is a potential opportunity for growth or a full-time position in the future. Flexible hours to work approximately 15 hours per week.

The above job is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor.

This position is “at-will” as governed by the law of the state where the employee works. It is further understood that the “at-will” nature of employment is one aspect of employment that cannot be changed except in writing and signed by an authorized officer.

The Heron Institute is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected Veteran status age, or genetics, or any other characteristic protected by law.