Learning Facilitator, Commercial Lending

Truist Financial Corporation; United States; Remote; USD 70,000 - 100,000; Full time

Job summary

Truist Financial Corporation seeks a passionate facilitator for commercial credit training to enhance team skills through interactive learning methods. The ideal candidate will possess a strong background in commercial lending, teaching experience, and proficiency in adult learning theories. This role supports a dynamic environment where creativity in training delivery will be highly valued.

Benefits

401k plan

Medical, dental, and vision insurance

Paid vacation and sick days

Opportunity for remote work

Qualifications

• 5-7 years of experience in commercial lending.
• Passion for training delivery and exceptional communication skills.
• Knowledge of adult learning theories and experience with various learning modalities.

Responsibilities

• Facilitate adult learning courses emphasizing behavioral integration.
• Deliver blended learning experiences using various instructional methods.
• Maintain knowledge of commercial lending and engage with diverse learners.

Skills

Communication

Instructional Design

Facilitation

Problem Solving

Education

Bachelor's degree in Business or related field

Completion of formal commercial bank credit training program

Tools

Microsoft Office

Adobe Connect

WebEx

Job description

Language Fluency: English (Required)

Work Shift:

1st shift (United States of America)

Job Grade:

110

Please review the following job description:

Facilitate highly interactive adult learning courses for the Commercial Credit Delivery teams, with an emphasis on behavioral integration and on-the-job application. Incorporate a variety of instructional techniques or formats, such as role-playing, simulations, team exercises, group discussions, videos, or lectures. Apply internal/industry knowledge of LOB expertise to facilitate exceptional learning experiences that deliver on Truist's purpose and align with strategic organizational outcomes. It is important that this person has knowledge of commercial lending in order to be successful in this role.

If the most qualified candidate lives 35+ miles away from one of Truist's hub offices, this person can work remotely in the United States.

ESSENTIAL DUTIES AND RESPONSIBILITIES
Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.

1. Effectively deliver exceptional blended learning experiences within the commercial lending area, using a variety of instructional delivery methods incorporating adult learning principles and theories.
2. Maintain in-depth knowledge of the supported line of business and is viewed as a content subject matter expert.
3. Effectively communicates using storytelling and questioning techniques to adapt the learning experience for practical day to day application and aid in learning retention.
4. Foster an environment conducive to learning that is engaging, inspiring, and safe, supporting inclusion and diversity.
5. Provide feedback and make recommendations for improvement and enhancements to training curriculum and programs.
6. Provide consultative input on projects that involve key stakeholders.
7. Observes and provides feedback to less seasoned facilitators and makes recommendations to improve facilitation skills.

QUALIFICATIONS
Required Qualifications:
The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
1. Bachelor's degree in Business, HR, Adult learning, or related field or equivalent education and experience.
2. Completion of a formal commercial bank credit training program and/or at least 5-7 years commercial lending/credit experience.
3. Engaging, high energy hands-on professional with exceptional written and verbal communication skills.
4. Possesses knowledge of adult learning theories and experiences with a variety of modern learning modalities (instructor-led, case studies, scenarios, simulations, mobile, micro-learning, social, coaching, mentoring, etc.).
5. Strong skills translating learning theories into facilitation delivery that create practice, skill acquisition/building, and create the appropriate climate for performance and behavioral change.
6. Passion for training delivery and experience of delivering training, presenting, and facilitating content.
7. Strong, professional executive presence, and business acumen.
8. Execute superior technical skills, including proficiency in Microsoft Office, Adobe Connect, WebEx.
9. Ability to influence and be a leader for organizational change.
10. Self-starter with the ability to multi-task, work independently and collaboratively, and possess problem-solving skills

Preferred Qualifications:
1. Professional Learning Delivery certifications

2. Advanced degree

OTHER JOB REQUIREMENTS / WORKING CONDITIONS

Sitting
Frequently (25% - 50% of the time)
Standing
Frequently (25% - 50% of the time)
Walking
Frequently (25% - 50% of the time)
Bending
Occasionally (Less than 25% of the time)
Lifting
Up to 25 lbs.
Visual / Audio / Speaking
Able to access and interpret client information received from the computer and able to hear and speak with individuals in person and on the phone.
Manual Dexterity / Keyboarding
Able to work standard office equipment, including PC keyboard and mouse, copy/fax machines, and printers.
Availability
Able to work all hours scheduled, including overtime as directed by manager/supervisor and required by business need.
Travel
Up to 50%

General Description of Available Benefits for Eligible Employees of Truist Financial Corporation: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position.Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. For more details on Truist’s generous benefit plans, please visit our Benefits site. Depending on the position and division, this job may also be eligible for Truist’s defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work.