Learning Facilitator, Commercial Lending

Truist; Atlanta (GA); On-site; USD 70,000 - 95,000; Full time

Job summary

Truist is looking for a Learning Facilitator in Commercial Lending to lead interactive adult learning courses. The ideal candidate has a strong background in commercial lending, a passion for training delivery, and exceptional communication skills. This role supports organizational goals through effective instructive methods. You will create a conducive learning environment and utilize various instructional techniques.

Benefits

Medical insurance

Paid vacation and sick days

401k plan

Qualifications

• 5-7 years commercial lending/credit experience.
• Experience delivering engaging adult learning.
• Strong, professional executive presence.

Responsibilities

• Deliver blended learning experiences in commercial lending.
• Adapt learning experience with storytelling and questioning.
• Provide consultative input on projects involving stakeholders.

Skills

Verbal communication

Written communication

Facilitation

Knowledge of adult learning theories

Problem-solving

Education

Bachelor's degree in Business, HR, Adult learning or related field

Completion of formal commercial bank credit training program

Advanced degree (Preferred)

Tools

Microsoft Office

Adobe Connect

WebEx

Job description

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Regular or Temporary:

Regular

Language Fluency: English (Required)

Work Shift:

1st shift (United States of America)

Please review the following job description:

Facilitate highly interactive adult learning courses for the Commercial Credit Delivery teams, with an emphasis on behavioral integration and on-the-job application. Incorporate a variety of instructional techniques or formats, such as role-playing, simulations, team exercises, group discussions, videos, or lectures. Apply internal/industry knowledge of LOB expertise to facilitate exceptional learning experiences that deliver on Truist's purpose and align with strategic organizational outcomes. It is important that this person has knowledge of commercial lending in order to be successful in this role.

If the most qualified candidate lives 35+ miles away from one of Truist's hub offices, this person can work remotely in the United States.

Essential Duties And Responsibilities

Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.

• Effectively deliver exceptional blended learning experiences within the commercial lending area, using a variety of instructional delivery methods incorporating adult learning principles and theories.
• Maintain in-depth knowledge of the supported line of business and is viewed as a content subject matter expert.
• Effectively communicates using storytelling and questioning techniques to adapt the learning experience for practical day to day application and aid in learning retention.
• Foster an environment conducive to learning that is engaging, inspiring, and safe, supporting inclusion and diversity.
• Provide feedback and make recommendations for improvement and enhancements to training curriculum and programs.
• Provide consultative input on projects that involve key stakeholders.
• Observes and provides feedback to less seasoned facilitators and makes recommendations to improve facilitation skills.
  
  
  

Qualifications

Required Qualifications:

The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Bachelor's degree in Business, HR, Adult learning, or related field or equivalent education and experience.
• Completion of a formal commercial bank credit training program and/or at least 5-7 years commercial lending/credit experience.
• Engaging, high energy hands-on professional with exceptional written and verbal communication skills.
• Possesses knowledge of adult learning theories and experiences with a variety of modern learning modalities (instructor-led, case studies, scenarios, simulations, mobile, micro-learning, social, coaching, mentoring, etc.).
• Strong skills translating learning theories into facilitation delivery that create practice, skill acquisition/building, and create the appropriate climate for performance and behavioral change.
• Passion for training delivery and experience of delivering training, presenting, and facilitating content.
• Strong, professional executive presence, and business acumen.
• Execute superior technical skills, including proficiency in Microsoft Office, Adobe Connect, WebEx.
• Ability to influence and be a leader for organizational change.
• Self-starter with the ability to multi-task, work independently and collaboratively, and possess problem-solving skills
  
  
  

Preferred Qualifications:

• Professional Learning Delivery certifications
• Advanced degree
  
  
  

Other Job Requirements / Working Conditions

Sitting

Frequently (25% - 50% of the time)

Standing

Frequently (25% - 50% of the time)

Walking

Frequently (25% - 50% of the time)

Bending

Occasionally (Less than 25% of the time)

Lifting

Up to 25 lbs.

Visual / Audio / Speaking

Able to access and interpret client information received from the computer and able to hear and speak with individuals in person and on the phone.

Manual Dexterity / Keyboarding

Able to work standard office equipment, including PC keyboard and mouse, copy/fax machines, and printers.

Availability

Able to work all hours scheduled, including overtime as directed by manager/supervisor and required by business need.

Travel

Up to 50%

General Description of Available Benefits for Eligible Employees of Truist Financial Corporation: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. For more details on Truist’s generous benefit plans, please visit our Benefits site. Depending on the position and division, this job may also be eligible for Truist’s defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work.

Truist is an Equal Opportunity Employer that does not discriminate on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status, or other classification protected by law. Truist is a Drug Free Workplace.

EEO is the Law Pay Transparency Nondiscrimination Provision E-Verify

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Full-time

Job function

• Job function

  Education and Training

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