Learning Experience Designer I, Human Resources

Edward Jones; St. Louis (MO); Hybrid; USD 65,000 - 95,000; Full time

Benefits offered by this job

Medical and prescription coverage

Dental and vision benefits

401k retirement plan

Paid holidays and vacation

Bonuses and profit sharing

Employee Assistance Program

Job summary

Edward Jones is hiring a Learning Experience Designer I to design, develop, and deliver high-impact learning experiences that build capabilities and change behavior. You will partner with leaders and L&D to drive business results and enable continuous learning across a large, distributed organization.

The role focuses on learner-centered design, multi-modal delivery, and leveraging emerging technologies to improve performance and adoption among branch teams and home-office staff.

Qualifications

• Bachelor’s degree or equivalent experience in a related field.
• 3+ years designing, developing, and delivering learning solutions that drive business outcomes.
• Strong facilitation, presentation, and virtual-learning capabilities.
• Proven ability to influence stakeholders across teams and levels.
• Analytical mindset with systems thinking and performance consulting approaches.

Responsibilities

• Facilitate engaging learning experiences through virtual and in-person training sessions.
• Design, develop, and deliver learning solutions with business impact.
• Apply branch team dynamics to improve performance through Proven Practices.
• Create learner-centered solutions using research, prototyping, and emerging tech, including AI.
• Develop multi-modal experiences that drive skill adoption and performance.

Skills

Facilitation

Presentation skills

Communication skills

Stakeholder collaboration

Problem solving

Adaptability

Education

Bachelor's degree (Education / Organizational Psychology / Human Capital Management)

Job description

Join a financial services firm where your contributions are valued. Edward Jones is a Fortune 500¹ company where people come first. With over 9 million clients and 20,000 financial advisors across the U.S. and Canada, we’re proud to be privately‑owned, placing the focus on our clients rather than shareholder returns.

Behind everything we do is our purpose: We partner for positive impact to improve the lives of our clients and colleagues, and together, better our communities and society. We are an innovative, flexible, and inclusive organization that attracts, develops, and inspires performance excellence and a sense of belonging.

People are at the center of our partnership. Edward Jones associates are seen, heard, respected, and supported. This is what we believe makes us the best place to start or build your career.

View our Purpose, Inclusion and Citizenship Report.

¹Fortune 500, published June 2024, data as of December 2023. Compensation provided for using, not obtaining, the rating.

Field Learning is responsible for building new capabilities critical to our firm's strategy at speed and scale, ensuring our 50,000 home‑office associates and branch team members are reskilled and upskilled to deliver on our commitment to serving more clients, more completely through a purpose‑driven, holistic financial experience.

The Learning Experience Designer I is responsible for the design, development, and delivery of multi‑modal high‑performance learning experiences that build learner capabilities, drive behavior change, and result in needed performance results. In this role, you will enable a culture of continuous learning through human‑centered learning and performance design.

What You Will Do

• Facilitate engaging learning experiences through virtual and in-person training, workshops, and peer‑led learning sessions.
• Partner with business leaders, stakeholders, and Learning & Development teams to design, develop, and deliver learning solutions that drive business results.
• Apply Practice Management expertise and an understanding of branch team dynamics to create learning experiences that support Proven Practices and improve performance.
• Design innovative, learner‑centered solutions using research, collaboration, prototyping, and emerging technologies, including AI, to drive capability building and behavioral change.
• Develop multi‑modal learning experiences that encourage adoption and enable learners to apply new skills in meaningful, performance‑focused ways.
• Monitor learning effectiveness using feedback, insights, and performance data to continuously improve learning solutions.
• Lead collaborative design and validation sessions to ensure high‑quality, scalable learning experiences.
• Stay current on industry trends, learning best practices, and evolving field needs to enhance learning strategies and outcomes.

Required Qualifications

• Bachelor’s degree in Education, Organizational Psychology, Human Capital Management, or a related field (or equivalent experience).
• 3+ years of experience designing, developing, and delivering learning and performance solutions that drive business outcomes.
• Strong facilitation and presentation skills with the ability to adapt learning experiences for diverse audiences.
• Excellent verbal and written communication skills, including experience facilitating virtual learning.
• Proven ability to collaborate and influence stakeholders across teams and levels of the organization.
• Strong problem‑solving skills with experience applying systems thinking, root cause analysis, and performance consulting methodologies.
• Ability to explain complex concepts in a clear, engaging, and learner‑centered manner.

Preferred Qualifications

• Knowledge of the Financial Services industry.
• SIE, Series 7, and Series 66 licenses (or the ability to obtain within one year of assuming the role).
• Experience presenting to senior leaders and executive audiences.
• Experience leveraging emerging learning technologies and innovative learning design approaches.

Candidates that live within a commutable distance from our Tempe, AZ and St. Louis, MO home office locations are expected to work in the office four days per week.

At Edward Jones, we are building a place where everyone feels like they belong. We’re proud of our associates’ contributions to the firm and the recognitions we have received.

Check out our U.S. awards and accolades: Insights & Information Blog Postings about Edward Jones

Check out our Canadian awards and accolades: Insights & Information Blog Postings about Edward Jones

Edward Jones does not discriminate on the basis of race, color, gender, religion, national origin, age, disability, sexual orientation, pregnancy, veteran status, genetic information or any other basis prohibited by applicable law.

• medical and prescription drug, dental, vision, voluntary benefits (such as accident, hospital indemnity, and critical illness), short- and long-term disability, basic life, and basic AD&D coverage.
• Short- and long-term disability, basic life, and basic AD&D coverage are provided at no cost to associates.
• Edward Jones offers a 401k retirement plan, and tax-advantaged accounts: health savings account, and flexible spending account.
• Edward Jones observes ten paid holidays and provides 15 days of vacation for new associates beginning on January 1 of each year, as well as sick time, personal days, and a paid day for volunteerism.
• Associates may be eligible for bonuses and profit sharing.
• All associates are eligible for the firm’s Employee Assistance Program.