Learning Experience Designer

Peek Vision; United States; Remote; USD 90,000 - 130,000; Full time

Job summary

Peek Vision seeks a Learning Experience Designer to lead end-to-end learning experiences for partners and customers. You will translate SME content into engaging, accessible formats across digital, blended, and in-person modalities, driving onboarding, product adoption, and capability development.

You will collaborate with the Head of Partner and Customer Enablement, product teams, and global stakeholders to ensure scalable learning that evolves with the product and user needs, including

Qualifications

• Experience in Learning Experience Design or Curriculum Design with teaching background.
• Ability to translate SME content into learner-centered designs and scalable solutions.

Responsibilities

• Design engaging digital, blended and face-to-face learning experiences to improve user capability.
• Apply evidence-based learning design and accessibility standards to create inclusive content.
• Collaborate with product/design teams and translate SME content into handover-ready assets.

Skills

Learning Design

AI-assisted design

Adult learning theory

Multilingual learning

Learner analytics

Governance & standards

Education

Education background

Teaching qualification

Trainer/ facilitator experience

Tools

LMS platforms

AI design tools

In-app guidance

Chatbot experiences

Job description

Full Time Closing Date: 7th Oct 2026 Location: Remote (timezone: UTC -1 to UTC +5). Compensation: Peek benchmarks annual salary based on market ranges per jurisdiction. The Role Division: Delivery Team: Training & Support; Meet the Peek Team. Travel: up to 20% travel per annum Working Day: Flexible working hours throughout the week. Daily collective overlapping hours are 11:00-16:00 UTC. Our Full Time work week is approximately 40 hours.

The Learning Experience Designer (LXD) plays a critical role in improving partner and customer capability, confidence and product adoption through exceptional learning experiences. Working as part of the Training & Support team, you will lead and drive the end to end learning experience from learner research and discovery through to design evaluation and continuous improvement ensuring learning evolves alongside our software and our user needs. You’ll translate subject matter expert (SME) authored content into engaging, learner-centred experiences that make technical concepts simple, accessible and easy to apply. Working closely with the Head of Partner and Customer Enablement, Partner and Customer Enablement Leads, Product teams, Clinical Leads, Partnership teams and our Learning Platform Specialist, you’ll design scalable learning solutions that support onboarding, product adoption and ongoing capability development. Success in this role means creating learning experiences that measurably improve learner confidence, customer adoption and organisation outcomes, while establishing high standards for learning quality, governance and continuous improvement across our learning ecosystem. Peek’s staff are distributed internationally around the globe and our customers and software users operate and deliver programmes in multiple countries. Travel to programmes using Peek in different countries will be part of the role (in line with Peek’s Travel Safety Policy).

Responsibilities and Attributes

• Design engaging digital, blended and face-to-face learning experiences - including learner journeys, onboarding programmes, certification pathways, assessments and supporting resources - that improve user capability, confidence and product adoption.
• Exploring and responsibly apply AI-assisted learning design to improve quality, efficiency and content operations
• Design the learner experience from technical and SME authored content, defining the learning journey and approaches as source assets ready for hand over to instructional design and digital development.
• Align learning journeys with strategic enablement models e.g. Trainer of Trainers & Partner as Trainer, with the Head of Partner and Customer Enablement and develop internal enablement resources that build capability across our teams.
• Apply evidence-based learning experience design principles, adult learning theory e.g. Knowles, Kolb, ADDIE and accessibility standards e.g. WCAG to create engaging and inclusive learning.
• Design and develop inclusive, multilingual learning for global audiences, adapting content with support from translation services to meet different levels of literacy, digital literacy, English language proficiency and cultural context.
• Conduct learner research, needs analysis and skills gap analysis to inform learning design decisions, aligning research methods, frameworks and best practices with product design colleagues.
• Define measurable learning outcomes and use learner analytics, evaluation frameworks and customer feedback to continuously improve learning effectiveness and product adoption.
• Audit learning content and ecosystems and develop standards, templates, frameworks and governance processes that improve information architecture, content quality, consistency, discoverability and scalability.
• Partner with SMEs and cross-functional stakeholders to facilitate content discovery, learning design workshops and content reviews; coach Partner and Customer Enablement Leads on learner-centred design principles and effective knowledge transfer; and work closely with product design and our Instructional Designer through build, testing and iteration to shape learning experiences across the product, including integrating learning and product design principles across UX, microcopy and in app content.

Key Attributes

• Experience in Learning Experience Design or Curriculum Design, with an education background, teaching qualification and experience as a trainer or facilitator.
• Extensive experience transforming SME-authored content into engaging learner-centred and build ready content for LMS, in-app guidance, chatbot experiences, instructor-led training, workshops and hands-on software training - including for global audiences with low literacy, low digital literacy and limited English proficiency.
• Strong curriculum design, lesson planning,