Learning Enablement Program Lead

Google Inc.; Boulder (CO); On-site; USD 111,000 - 159,000; Full time

Job summary

Google is seeking a Learning Enablement Program Manager to design, implement, and measure knowledge solutions supporting product launches, regulatory mandated training, and onboarding for internal processes and tooling.

You will partner with teams across gUP and gTech to improve customer experiences and compliance while driving continuous improvement through data-driven strategies and scalable learning programs.

Qualifications

• Bachelor's degree or equivalent practical experience.
• 3 years of experience in program or project management.
• 2 years of experience in a quantitative or metrics measured role or business.
• Experience in stakeholder-facing roles, interacting with executive partners.

Responsibilities

• Manage the end-to-end lifecycle (creation, rollout, measurement) of high-impact learning solutions, aligning cross-functional stakeholders around clear objectives and plans.
• Develop and implement strategies across gUP to drive improvements in operational metrics and overall training program ROI.
• Partner with stakeholders to build programs that will drive measurable improvements to customer experience metrics.
• Influence and collaborate across various stakeholders from junior team members, peers to executive level business owners through written and verbal communication, including presentations.
• Partner with internal teams to identify knowledge gaps, analyze quality trends, and support business goals; create and maintain compliant cross-gUP training frameworks.

Skills

Program/Project management

Stakeholder-facing experience

Leadership / mentoring

Data analysis

Learning solution design

Education

Bachelor's degree or equivalent practical experience

Job description

Google is seeking a Learning Enablement Program Manager to design, implement, and measure knowledge solutions supporting product launches, regulatory mandated training, and onboarding for internal processes and tooling.

You will partner with teams across gUP and gTech to improve customer experiences and compliance while driving continuous improvement through data-driven strategies and scalable learning programs.