Learning & Development Trainer — Virtual & In-Person

CareFirst, Inc.; Baltimore (MD); On-site; USD 54,000 - 108,000; Full time

Job summary

CareFirst BlueCross BlueShield seeks a Learning and Training Specialist to design, deliver, and evaluate training programs for employees, using both virtual instructor-led and in-person formats. You will develop materials, coordinate schedules, and apply adult learning principles to drive capability and engagement.

Qualifications include a Bachelor's degree and 2 years of experience delivering training to large audiences, with strong MS Office and communication skills.

Qualifications

• Knowledge of adult learning delivery methods and principles.
• Knowledge of learning management systems (LMS).
• Ability to troubleshoot and use video editing software.
• Proficient in Microsoft Office applications.
• Ability to conduct thorough research to uncover insights.
• Ability to analyze, organize and prioritize work while meeting multiple deadlines.
• Skill in talking to others to convey information effectively.
• Ability to maintain effective interpersonal relationships.
• Must be able to meet established deadlines and handle multiple customer service demands from internal and external customers, within set expectations for service excellence.

Responsibilities

• Facilitates both virtual instructor-led & instructor-led training that reflects adult learning ideas to build capabilities and drive behavioral change and engage learners.
• Utilizes business trends and post-learning evaluation to improve training content and delivery.
• Contributes to the development and maintenance of training materials.
• Partners with coordinators to maintain scheduling of training courses.

Skills

Adult learning

LMS

Video editing

Microsoft Office

Research & analytics

Communication

Interpersonal skills

Deadline management

Education

Bachelor's Degree

Tools

Video editing software

Job description

CareFirst BlueCross BlueShield seeks a Learning and Training Specialist to design, deliver, and evaluate training programs for employees, using both virtual instructor-led and in-person formats. You will develop materials, coordinate schedules, and apply adult learning principles to drive capability and engagement.

Qualifications include a Bachelor's degree and 2 years of experience delivering training to large audiences, with strong MS Office and communication skills.