Learning & Development Specialist

National Bank Of Commerce; Superior, Baxter, Morris, Bemidji (WI, MN, MN, MN); On-site; USD 33,000 - 49,000; Full time

Benefits offered by this job

Health insurance

Dental plan

Vision plan

HSA contributions

401(k) match

Paid time off

Paid holidays & floating holidays

Volunteer time off

Job summary

National Bank of Commerce is seeking a Learning & Development Specialist to drive training programs across Wisconsin and Minnesota. The role involves assessing learning needs, developing materials, and delivering in-person and virtual sessions for employees.

You will manage the LMS, track training records, and collaborate with HR and leadership to ensure programs align with regulatory and service standards. A Bachelor’s degree and banking experience are preferred.

Qualifications

• Bachelor’s degree or equivalent education/experience.
• 1+ year in a training or coaching environment.
• 3+ years in a banking position.
• Training certification preferred.
• Excellent verbal and written communication skills.
• Excellent presentation skills both in person and virtual.
• Strong attention to detail and sound judgement.

Responsibilities

• Conduct training needs assessments and identify learning opportunities.
• Support development and maintenance of the annual training calendar.
• Create, update, and deliver training materials, guides, and resources.
• Facilitate in-person and virtual training programs, workshops, and onboarding sessions.
• Evaluate training effectiveness and implement improvements based on feedback.
• Develop and maintain role-specific training and onboarding programs.
• Partner with stakeholders to train employees on policies, procedures, and business processes.
• Provide ongoing training and support on company systems, products, and customer service standards.
• Manage the Learning Management System (LMS), training records, and course assignments.
• Ensure access to learning resources, training systems, and development opportunities.
• Support employee development initiatives, training events, and special projects.
• Collaborate with leadership, HR, and Learning & Development teams to achieve organizational goals.
• Promote company culture, values, and continuous learning.
• Perform other duties and special projects as assigned.

Skills

Communication skills

Presentation skills

Attention to detail

Independent work

Instructional design

Regulatory knowledge

Organizational skills

LMS experience

Education

Bachelor’s degree in a relevant field

Tools

Excel

Word

PowerPoint

Outlook

Microsoft Co-Pilot

Job description

Job Details: Job Location: City Center - Superior, WI, Salary Range: $23.60 - $35.40Hourly, Learning & Development Specialist – Various Locations Job Type: Full-time, Non-exempt

Across Minnesota and Wisconsin, National Bank of Commerce is making a difference in the financial lives of the people, communities, and businesses we serve. We exist to help our customers accomplish more than they could on their own. Join our creative and accomplished professional team to help us make more possible.

Key Responsibilities

• Conduct training needs assessments and identify learning opportunities.
• Support development and maintenance of the annual training calendar.
• Create, update, and deliver training materials, guides, and resources.
• Facilitate in-person and virtual training programs, workshops, and onboarding sessions.
• Evaluate training effectiveness and implement improvements based on feedback.
• Develop and maintain role-specific training and onboarding programs.
• Partner with stakeholders to train employees on policies, procedures, and business processes.
• Provide ongoing training and support on company systems, products, and customer service standards.
• Manage the Learning Management System (LMS), training records, and course assignments.
• Ensure access to learning resources, training systems, and development opportunities.
• Support employee development initiatives, training events, and special projects.
• Collaborate with leadership, HR, and Learning & Development teams to achieve organizational goals.
• Promote company culture, values, and continuous learning.
• Perform other duties and special projects as assigned.

Qualified candidates will have:

• Bachelor’s degree in a relevant field, or a combination of education and experience.
• 1+ year in a training or coaching environment.
• 3+ years in a banking position.
• Training certification preferred.
• Excellent verbal and written communication skills.
• Excellent presentation skills both in person and virtual.
• Strong attention to detail with the ability to exercise sound judgement, work independently and confidently make informed decisions.
• Knowledge of instructional design, theory and implementation.
• Excellent knowledge of procedures to ensure compliance with laws and regulations governing financial institutions, as they apply to the position and job responsibilities.
• Adequate knowledge of learning management systems.
• Proficient in Excel, Word, Power Point, Outlook and Microsoft Co-Pilot.
• Advanced organizational skills with the ability to manage multiple assignments.
• Proven ability to complete full training cycle (assess needs, plan, develop, coordinate, monitor and evaluate)
• Ability to always exhibit NBC core values: Respect, Integrity, Teamwork, and Accountability.

Compensation and Benefits

The pay range for this position is $23.60 to $35.40 per hour. This pay range is contingent on relevant skills, training, experience, education, and other job-related factors permitted by law.

National Bank of Commerce offers an excellent benefits package including health, dental, and vision plan for you, your spouse, and eligible children, Health Savings Account (HSA) contribution (including employer contributions), flexible spending accounts, 401(k) plan with a generous match, paid time off program, paid holidays & floating holidays, volunteer time off program, employer paid life insurance, voluntary life plans, short-term disability insurance, long-term disability insurance, health and wellness incentive, and employee assistance program.

National Bank of Commerce is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability status, protected veteran status, or any other characteristic protected by law. National Bank of Commerce will comply with all federal and state laws concerning the application and employment of people with disabilities.