Learning & Development Specialist

University of Michigan; Ann Arbor (MI); Hybrid; USD 65,000 - 90,000; Full time

Benefits offered by this job

Generous time off

Health insurance

Retirement plan

Life insurance

Long-term disability coverage

Flexible spending accounts

Job summary

The University of Michigan is seeking a Training & Development professional to oversee onboarding, safety training, and related policies across Dining services. This role will coordinate centralized and in-unit training, track requirements, and assess program effectiveness.

The position operates in a hybrid capacity, with 3 days on-site in Ann Arbor and 2 days remote. Reporting to L&D leadership, you will work to close compliance gaps, standardize annual training schedules, and develop

Qualifications

• 2+ years of experience in training or instructional design roles.
• Experience with facilitating and presenting.
• Experience in content development, workforce development, and training needs analysis.
• Experience in designing training materials, including manuals, presentations, and e-learning courses.
• Experience in assessing and evaluating training needs and the effectiveness of programs.
• Comfortable using digital tools for creating training content (e.g., PowerPoint, domiKNOW, Adobe Captivate, Articulate Storyline).
• Familiarity with multimedia tools (video editing, graphic design software).
• ServSafe certification within 6 months.

Responsibilities

• Minimize and elevate training compliance gaps for professional and bargained-for staff.
• Gather feedback from staff and improve compliance programs, including EH&S and policy tracking.
• Schedule training activities and classes to facilitate training compliance.
• Maintain records of training activities and employee progress toward compliance.
• Review training manuals, guides, and course materials for compliance.
• Standardize an annual departmental training schedule for all staff.
• Ensure standards and department policies are followed for consistent training.
• Train facilitators on facilitation best practices and adult learning theory.

Skills

Facilitation

Presentation

Content development

Needs analysis

Training design

Instructional design

Education

Bachelor's degree or equivalent in related field

Tools

PowerPoint

domiKNOW

Adobe Captivate

Articulate Storyline

Job description

A cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter should address your specific interest in the position and outline skills and experience that directly relate to this position.

Job Summary

Department Summary:

Michigan Dining comprises eighteen on-campus cafes and markets, ten residential dining halls, a line of Blue to Go foods, the Campus Bakeshop, and the Michigan Catering unit. Our 700 professional and 1,600 student employees are committed to creative, healthy, and nutritious foods, international cuisines, and sustainability throughout all dining operations.

Position Summary:

You will oversee all onboarding programs, safety training, and related departmental policies to maintain training compliance for all Dining professionals and bargained-for staff. Under general supervision, you will plan, develop, and implement methods for reviewing training needs and tracking requirements. In partnership with Learning & Development leadership, you will be responsible for educating, informing, and ensuring compliance with all required training for professional and bargained-for staff. Additionally, you will coordinate centralized and in-unit staff training efforts, review the effectiveness of training programs relative to learning outcomes, and assist with developing new, innovative approaches to MDining Learning & Development training initiatives. You will report to MDining's Learning & Development Lead and work in a hybrid capacity, working 3 days onsite in Ann Arbor and 2 days remotely.

As needed, this position requires standing for extended periods, moving quickly between work areas to assist with events and dining service, traveling between campus locations, and moving and transporting objects weighing 10-25 pounds. These duties may be performed with or without reasonable accommodation.

A full job description can be found here.

Responsibilities*

• Works with the Learning & Development Lead to minimize and elevate any training compliance gaps in the department for professional and bargained-for staff using existing and new approaches to drive staff training compliance.
• Collaborates with internal teams to gather feedback from staff stakeholders and leverage user feedback to enhance the effectiveness of compliance programs, including environmental health and safety, University policy tracking, and other required topics.
• Schedules training activities and classes to facilitate all professional and bargained-for staff training compliance.
• Maintains records of training activities and employee progress toward training compliance.
• Reviews training manuals, guides, and course materials to ensure compliance with all department-required training, procedures, and policies.
• Works with the Learning & Development Lead to standardize an annual departmental training schedule for all professional and bargained-for staff.
• Reviews all department training to ensure standards, guidelines, departmental policies, and processes are being adhered to for consistent and standardized approaches to training for professional and bargained-for staff.
• Facilitates sessions to train other facilitators on how to lead training including facilitation best practices, methods like adult learning theory, and other tools used to facilitate training to effectively train others.

Required Qualifications*

• Bachelor's degree from an accredited college or university in business, instructional design, human resources, organizational development, education, or hospitality, or a related field; or an equivalent combination of education and professional experience in a corporate environment.
• At least 2 or more years of experience in training or instructional design roles.
• Experience with facilitating and presenting.
• Experience in content development, workforce development, and training needs analysis.
• Experience in designing training materials, including manuals, presentations, and e-learning courses.
• Experience in assessing and evaluating training needs and the effectiveness of programs.Comfortable using digital tools and software for creating training content (e.g., PowerPoint, domiKNOW, Adobe Captivate, Articulate Storyline).
• Familiarity with multimedia tools (video editing, graphic design software).
• ServSafe certification within 6 months.

Why Work at Michigan?

In addition to a career filled with purpose and opportunity, The University of Michigan offers a comprehensive benefits package to help you stay well, protect yourself and your family and plan for a secure future. Benefits include:

• Generous time off
• A retirement plan that provides two-for-one matching contributions with immediate vesting
• Many choices for comprehensive health insurance
• Life insurance
• Long-term disability coverage
• Flexible spending accounts for healthcare and dependent care expenses

Modes of Work

Positions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about the work modes .

Additional Information

This role may have reporting obligations under Title IX and Clery.

Authorization to work in the U.S. is a precondition of employment and applicants for this position will not be sponsored for work visas.

Salary may vary depending on qualifications, experience, and education of the selected candidate.

Application Deadline

Job openings are posted for a minimum of seven calendar days.The review and selection process maybegin as early as the eighth day after posting.Thisopening may be removed from posting boards and filled any time after the minimum posting period has ended.

U-M EEO Statement

The University of Michigan is an Equal Opportunity Employer. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants, including protected veterans and individuals with disabilities.