Learning & Development Specialist

University of Michigan; Ann Arbor (MI); Hybrid; USD 60,000 - 80,000; Full time

Benefits offered by this job

Generous time off

Health insurance

Life insurance

Long-term disability coverage

Flexible spending accounts

Job summary

The University of Michigan's Michigan Dining unit seeks an experienced Training Specialist to oversee onboarding programs, safety training, and departmental policies to maintain training compliance for Dining professionals and bargained-for staff. The role develops learning methods, tracks requirements, and ensures effective programs in partnership with Learning & Development leadership.

Work is in a hybrid capacity, with 3 days onsite in Ann Arbor and 2 days remote.

Qualifications

• Bachelor's degree or equivalent combination of education and professional experience in a corporate environment.
• 2+ years of experience in training or instructional design roles.
• Experience in facilitating and presenting.
• Experience in content development and needs analysis.
• Experience in designing training materials (manuals, presentations, e-learning).
• Experience using digital tools for training content creation.
• Familiarity with multimedia tools (video editing, graphic design).
• ServSafe certification within 6 months.

Responsibilities

• Collaborate with Learning & Development leadership to plan, develop, and implement training reviews and tracking.
• Coordinate centralized and in-unit staff training efforts.
• Review training effectiveness against learning outcomes and assist with new initiatives.
• Maintain records of training activities and employee progress toward compliance.
• Standardize the annual departmental training schedule for all staff.

Skills

Facilitating & presenting

Training needs analysis

Content development

Workforce development

Education

Bachelor's degree in business/instructional design/HR/education or related field

Tools

PowerPoint

domiKNOW

Adobe Captivate

Articulate Storyline

Job description

Job Summary

Michigan Dining comprises eighteen on-campus cafes and markets, ten residential dining halls, a line of Blue to Go foods, the Campus Bakeshop, and the Michigan Catering unit. Our 700 professional and 1,600 student employees are committed to creative, healthy, and nutritious foods, international cuisines, and sustainability throughout all dining operations.

Department Summary

Michigan Dining comprises eighteen on-campus cafes and markets, ten residential dining halls, a line of Blue to Go foods, the Campus Bakeshop, and the Michigan Catering unit. Our 700 professional and 1,600 student employees are committed to creative, healthy, and nutritious foods, international cuisines, and sustainability throughout all dining operations.

Position Summary

You will oversee all onboarding programs, safety training, and related departmental policies to maintain training compliance for all Dining professionals and bargained-for staff. Under general supervision, you will plan, develop, and implement methods for reviewing training needs and tracking requirements. In partnership with Learning & Development leadership, you will be responsible for educating, informing, and ensuring compliance with all required training for professional and bargained-for staff. Additionally, you will coordinate centralized and in-unit staff training efforts, review the effectiveness of training programs relative to learning outcomes, and assist with developing new, innovative approaches to MDining Learning & Development training initiatives. You will report to MDining's Learning & Development Lead and work in a hybrid capacity, working 3 days onsite in Ann Arbor and 2 days remotely. As needed, this position requires standing for extended periods, moving quickly between work areas to assist with events and dining service, traveling between campus locations, and moving and transporting objects weighing 10-25 pounds. These duties may be performed with or without reasonable accommodation.

Responsibilities

• Works with the Learning & Development Lead to minimize and el
• Collaborates with internal teams to gather feedback from staff stakeholders and leverage user feedback to enhance the effectiveness of compliance programs, including environmental health and safety, University policy tracking, and other required topics.
• Schedules training activities and classes to facilitate all professional and bargained-for staff training compliance.
• Maintains records of training activities and employee progress toward training compliance.
• Reviews training manuals, guides, and course materials to ensure compliance with all department-required training, procedures, and policies.
• Works with the Learning & Development Lead to standardize an annual departmental training schedule for all professional and bargained-for staff.
• Reviews all department training to ensure standards, guidelines, departmental policies, and processes are being adhered to for consistent and standardized approaches to training for professional and bargained-for staff.
• Facilitates sessions to train other facilitators on how to lead training including facilitation best practices, methods like adult learning theory, and other tools used to facilitate training to effectively train others.

Required Qualifications

• Bachelor's degree from an accredited college or university in business, instructional design, human resources, organizational development, education, or hospitality, or a related field; or an equivalent combination of education and professional experience in a corporate environment.
• At least 2 or more years of experience in training or instructional design roles.
• Experience with facilitating and presenting.
• Experience in content development, workforce development, and training needs analysis.
• Experience in designing training materials, including manuals, presentations, and e-learning courses.
• Experience in assessing and evaluating training needs and the effectiveness of programs. Comfortable using digital tools and software for creating training content (e.g., PowerPoint, domiKNOW, Adobe Captivate, Articulate Storyline).
• Familiarity with multimedia tools (video editing, graphic design software).
• ServSafe certification within 6 months.

Why Work at Michigan?

In addition to a career filled with purpose and opportunity, The University of Michigan offers a comprehensive benefits package to help you stay well, protect yourself and your family and plan for a secure future. Benefits include:

Benefits

• Generous time off
• A retirement plan that provides two-for-one matching contributions with immediate vesting
• Many choices for comprehensive health insurance
• Life insurance
• Long-term disability coverage
• Flexible spending accounts for healthcare and dependent care expenses

Modes of Work

Positions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about the work modes.

Additional Information

This role may have reporting obligations under Title IX and Clery.

Authorization to work in the U.S. is a precondition of employment and applicants for this position will not be sponsored for work visas.

Salary may vary depending on qualifications, experience, and education of the selected candidate.

Application Deadline

Job openings are posted for a minimum of seven calendar days. The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled any time after the minimum posting period has ended.

U-M EEO Statement

The University of Michigan is an Equal Opportunity Employer. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants, including protected veterans and individuals with disabilities.