Learning & Development Senior Specialist

Boston Consulting Group (BCG); Seattle (WA); Hybrid; USD 90,000 - 132,000; Full time

Benefits offered by this job

Zero-dollar health insurance

Parental leave

Paid time off

Retirement contributions

Job summary

Boston Consulting Group in the United States is seeking a System Learning Senior Specialist to join NAMR Learning & Teaming. You will partner with the System Learning Manager to deliver local learning experiences and onboarding, ensuring staff development aligns with firm goals.

The role emphasizes on-site coordination, cross-functional collaboration, and delivering cohesive campaigns. The company offers a hybrid model, comprehensive benefits, and a base salary range of $90k–$132k with a

Qualifications

• Bachelor's degree with 3-5 years of relevant business experience in event management or people functions.
• Advanced Microsoft Office skills (PowerPoint, Excel, Word).
• Excellent organization and time management.
• Exceptional verbal and written communication.
• Ability to manage complex problems with flexibility.
• Highest ethical standards and confidentiality.

Responsibilities

• Provide guidance and help OneBCG client-facing staff navigate the L&D ecosystem.
• Coordinate onsite program execution, including internal presenters, external vendors, catering, and affiliation events.
• Plan and execute system- and local-level learning journey programs, ensuring seamless delivery and exceptional participant experiences.
• Serve as the primary campaign coordinator for the system, activating firmwide and regional learning initiatives through tailored execution.
• Drive capacity planning across programs and touchpoints to ensure alignment of resources and participant flow.
• Manage program budgets, including tracking vendor costs and identifying opportunities for efficiency while maintaining high-quality standards.
• Collaborate with HR, Office Services, and IT to deliver integrated onboarding and development experiences.
• Monitor and synthesize program feedback, informing continuous improvement and sharing learnings with stakeholders.
• Contribute to team norms and culture, supporting onboarding and mentorship of new team members and participating in office initiatives.
• Perform special projects to support L&D priorities, including ad hoc learning needs.

Skills

Event management

People development

Customer service

Organization

Communication

Problem solving

Ethics

Education

Bachelor's degree

Tools

Microsoft Office

Job description

Locations

Los Angeles | San Francisco | San Diego | Seattle | Denver

Who We Are

Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact.

To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive.

What You'll Do

Do you enjoy learning and helping others grow?

Do you have a passion for creating memorable experiences?

Does the idea of helping drive organizational change for BCG excite you?

BCG Learning and Development (L&D) delivers a world-class learning experience that accelerates our people's development, deepens their sense of belonging, and unlocks their potential to impact our firm, our clients, and the world. Our team supports the development of OneBCG consulting team members across North America (NAMR).

This role will be part of our system- and office-facing System Learning Engagement (SLE) Team. The SLE team supports the broader mission of L&D by bringing learning into the everyday experience of our staff. You will partner closely with the System Learning Manager to address staff development needs by directing learners to relevant resources and creating local learning experiences. You will also collaborate closely with other NAMR L&D sub-teams and local People functions to ensure alignment across staff development touchpoints and deliver cohesive learning experiences. This includes executing best-in-class in-person elements of our Learning Journey curriculum and accelerating organizational learning through campaigns. As the System Learning Senior Specialist, you will serve as a key point of contact for new employees as they embark on their BCG career. You will play an instrumental role in their successful onboarding and skill development, which is critical to our ability to serve our clients with excellence.

You're Good At

We are looking for someone who relishes working in a fast-paced, excellence-driven team. We are seeking an individual who has a passion for people development and delivering outstanding customer service, is highly organized, is energized by complex process and project management, enjoys event production, and who is keen to develop and challenge themselves in a diverse team setting with constantly evolving curricula, processes, and priorities.

To be successful in this role, you will need to think on your feet, be solution-oriented, and communicate at all levels of the organization to deliver quality experiences for our participants and facilitators. You will also need to demonstrate that you can work independently and collaborate with a team, effectively handle multiple priorities, and comfortably adapt to last minute changes and demands.

In addition, we are looking for someone who is comfortable with technology, including managing L&D's cloud-based Learning Management System (SABA)

Key Accountabilities

• Provide guidance and help OneBCG client-facing staff navigate the broad L&D ecosystem
• Manage onsite coordination of all components of program execution, such as internal presenters, external vendors, catering, and affiliation events
• Lead the planning and execution of system- and local-level learning journey programs, ensuring seamless delivery and exceptional participant experiences.
• Serve as the primary campaign coordinator for the system, working closely with the System Learning Manager to activate firmwide and regional learning initiatives through tailored, localized execution.
• Drive capacity planning efforts across programs and touchpoints to ensure alignment of resources and participant flow.
• Manage program budgets, including tracking vendor costs and identifying opportunities for efficiency while maintaining high-quality standards.
• Collaborate closely with cross-functional teams—including Learning Topic Activation, HR, Office Services, and IT—to deliver integrated onboarding and development experiences.
• Monitor and synthesize program feedback, using insights to inform continuous improvement efforts and share learnings with broader L&D stakeholders.
• Contribute to team norms and culture, supporting the onboarding and mentorship of new team members and participating in strategic office-level initiatives.
• Perform additional special projects to support local office L&D priorities, including ad hoc learning needs and office-driven development efforts.

What You'll Bring

• Bachelor's degree with at least 3-5 years of relevant business experience, preferably in event management, recruiting, training or other people functions
• Advanced Microsoft Office skills (including PowerPoint, Excel and Word)
• Excellent organization and time management skills
• Exceptional verbal and written communication skills
• Proven strength in managing complex problems and demonstrating flexibility
• Highest ethical standards and ability to respect all BCG and employee information as personal and confidential

Who You'll Work With

You will be part of a large NAMR Learning & Teaming function that supports over 4,500 non-MDP core, expert and SBU consulting team members across North America and delivers over 150 local training programs a year.

The team values a collaborative, inclusive, and supportive environment and thrives on a sense of pride and ownership for the work that they do. A strong emphasis is placed not only on the development of our learners, but on the development of team members as well.

Additional info

Format

At BCG, our people and relationships are at the heart of everything we do. We believe that in-person work is essential to our culture, mentorship, and professional development. That's why we operate on a hybrid model, with the expectation that team members will be in the office 3 to 5 days per week. This role is designed for those who thrive in a dynamic, collaborative environment and is not intended for remote or virtual work.

Compensation

Total compensation for this role includes base salary, annual discretionary performance bonus, retirement contribution, and a market leading benefits package described below.

The base salary range for this role begins at $90,000 in our lowest cost geography and goes up to $132,000 in our highest cost geography. Your recruiting contact can share more about the specific salary range for your preferred location during the hiring process.

This is an estimated range and specific base salaries within the range depend on various factors such as office location, experience, and skill set. It is not common for new BCG employees to be hired at the high-end of the salary range. BCG regularly reviews its ranges to ensure market competitiveness.

In addition to your base salary, your total compensation will include a discretionary bonus of up to 12% and a generous retirement contribution that starts at 5% and moves to 10% after 2 years.

At BCG, we are committed to offering a comprehensive benefit program that includes everything our employees and their families need to be well and live life to the fullest. We pay the full cost of medical, dental, and vision coverage for employees - and their eligible family members. * That's zero dollars in premiums taken from employee paychecks.

All Of Our Plans Provide Best In Class Coverage

• Zero dollar ($0) health insurance premiums for BCG employees, spouses, and children
• Low $10 (USD) copays for trips to the doctor, urgent care visits and prescriptions for generic drugs
• Dental coverage, including up to $5,000 in orthodontia benefits
• Vision insurance with coverage for both glasses and contact lenses annually
• Reimbursement for gym memberships and other fitness activities
• Fully vested retirement contributions made annually, whether you contribute or not, plus the option for employees to make personal contributions to a 401(k) plan
• Paid Parental Leave and other family benefits such as elective egg freezing, surrogacy, and adoption reimbursement
• Generous paid time off including 12 holidays per year, an annual office closure between Christmas and New Years, and 15 vacation days per year (earned at 1.25 days per month)
• Paid sick time on an as needed basis
• Employees, spouses, and children are covered at no cost. Employees share in the cost of domestic partner coverage.

Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws.

BCG is an E-Verify Employer.