Learning & Development Manager (Supply Chain)

Spreetail; Kansas City (MO); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Flexible vacation policy

Wedding week PTO

Parental leave

Spree Spotlight Awards

Coast-to-coast health plans

Job summary

Spreetail is seeking a Learning and Development Manager who will be embedded on the fulfillment center floor to own onboarding and safety culture across sites. This role is not a desk‑bound trainer and requires hands‑on program development and field delivery.

You will design and maintain training materials, SOPs, and instructions while partnering with site leadership to improve safety, onboarding quality, and operational performance. Travel about 25% is expected within the region.

Qualifications

• 3+ years in a leadership role developing frontline staff.
• Proven track record building safety-first cultures and leading safety initiatives.
• Hands-on experience creating onboarding programs and training materials.
• Experience coordinating across multiple sites with quick trust-building.
• Willingness to travel at least 25% within the assigned region.

Responsibilities

• Lead safety training and build a safety-first culture at the home FC and regional sites.
• Design, deliver, and improve the onboarding experience on the floor.
• Develop, document, and own training programs, SOPs, and job instructions.
• Audit training completion and safety compliance, identify gaps, and drive corrective plans.
• Partner with site leadership to connect learning with performance and costs.
• Provide operational support during high onboarding volumes or strategic initiatives.

Skills

Leadership

Safety culture

Onboarding design

Training materials

Cross-site collaboration

Analytical thinking

Job description

Learning and Development Manager

Spreetail propels brands to increase their e‑commerce market share across the globe while improving operational costs. We build the fastest‑growing e‑commerce company in history. In this role you are not a desk‑bound trainer; you will be embedded on the fulfillment center floor, owning the end‑to‑end onboarding and safety culture for your facility.

Responsibilities

• Make Safety the Standard: Build and sustain a safety‑first culture at your home FC and across every site in your regional assignment. Lead safety training, conduct walk‑throughs, reinforce safe behaviors at every level, and drive a near‑miss reporting culture so each site is safer after your visit.
• Own Onboarding Quality: Design, deliver, and continuously improve the onboarding experience at your home FC so every new associate and leader is ready on the floor.
• Build and Maintain the Training Library: Develop, document, and own the training programs, SOPs, and job instructions that define Spreetail’s operating model.
• Drive Compliance Across Your Region: Audit training completion and safety compliance at your home FC and assigned regional FCs, identify gaps, build corrective plans, track completion, and hold sites accountable. Travel within your region a minimum of 25 % of the time in person.
• Build a Culture That Retains People: Develop and execute retention programs that connect associates to meaningful outcomes through development, recognition, and engagement.
• Connect Learning to Operational Performance: Partner with site leadership to identify where execution gaps trace back to training quality or learning curve and build targeted interventions that improve efficiency, quality, and cost.
• Deploy When the Network Needs You: During high onboarding volume, major operational initiatives, or when a site becomes a focus, join the Away Team to provide direct operational support.
• Support Facility Launches: When Spreetail opens a new fulfillment center, stand you up by establishing training infrastructure, onboarding programs, and safety culture from day one.

Qualifications

• Multiple years of progressive experience in high‑volume fulfillment, manufacturing, or distribution; e‑commerce expertise strongly preferred.
• 3+ years in a leadership capacity with proven ability to develop frontline associates and supervisors.
• Proven track record of building safety‑first cultures and leading safety initiatives.
• Hands‑on experience building or managing training programs, onboarding curriculum, or learning initiatives in an operational environment.
• Demonstrated ability to improve retention and engagement in a high‑velocity warehouse environment.
• Experience working across multiple sites or functions and quickly building trust in new environments.
• Strong ability to document complex operational processes into clear, accurate, usable SOPs and training materials.
• Strong problem‑solving and analytical skills, with a focus on linking learning gaps to operational outcomes.
• Willingness to travel a minimum of 25 % of the time within an assigned region; available for deployment to critical‑need facilities when needed.

Benefits

• Flexibility and Time Off: Generous vacation policy and paid time off for wedding week, paid parental leave, and support for parents of growing families.
• Recognition and Gift Opportunities: Annual milestones with special gifts, swag store credit, or donations to a nonprofit of your choice, and Spreetail Spotlight Awards for impactful work.
• Health & Wellness: Affordable medical, dental and vision plans with coast‑to‑coast coverage, free telehealth and on‑demand mental health resources.
• Community Impact: Paid time off to give back and make a social impact.

Legal Notice

Spreetail is committed to a diverse and inclusive workplace. Spreetail is an equal‑opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please email [e-mail].

Scammer Alert

Please be aware of scammers. Spreetail will only contact you through Lever or the spreetail.com domain. Spreetail will never ask candidates for money during the recruitment process. If you have concerns, reach out to [e-mail] directly. Emails from @spreetailjobs.com are fraudulent.