Learning & Development Manager - Operations & Technical Learning

FlatironDragados; California; On-site; USD 130,000 - 150,000; Full time

Benefits offered by this job

Comprehensive benefits

401(k)/RRSP

Medical/Dental/Vision

Wellness program

Tuition reimbursement

Job summary

FlatironDragados is seeking a Learning and Development Manager - Operations & Technical Learning to drive learning programs that build operational and technical capability. You will partner with leaders, SMEs, and vendors to translate business needs into practical learning experiences aligned with company priorities.

You will lead cross-functional teams, develop program calendars, and implement assessment processes to measure impact and continuous improvement across the organization.

Qualifications

• Bachelor's degree required in a relevant field.
• 10+ years related experience in learning and development or similar.
• Experience in heavy civil construction industry is required.
• Proven end-to-end project/program management across multiple work streams.
• Strong presentation, leadership and stakeholder management skills.

Responsibilities

• Own operations and technical learning programs from concept through delivery and evaluation.
• Identify learning priorities based on business needs and workforce gaps.
• Lead project teams and develop detailed plans for learning programs or events.
• Translate business needs into learning objectives and content priorities.
• Develop competency-based career paths and track progress in the LMS.

Skills

Project management

Leadership

Curriculum design

Stakeholder management

Analytics

Presentation skills

Strategy development

eLearning

Education

Bachelor's degree

Tools

MS Office

Articulate

Captivate

Job description

Are you passionate about driving learning initiatives that empower teams to reach their full potential? As the Learning and Development Manager - Operatons & Technical Learning, you will own and manage learning programs and processes that build critical operational and technical capability across the organization. You will partner with business leaders, subject matter experts, presenters, vendors, and the broader L&D team to translate business needs into high-quality learning experiences that are relevant, practical, and aligned with company priorities. The role will focus on developing the cultural, technical, and professional skills that matter most to our teams. This will be accomplished through coordinated interactions with our business subject matter experts.

What You Will Be Doing

Learning Program Strategy, Planning and Delivery

• Own operations and technical learning programs from concept through delivery and evaluation. Ensure programs connect to broader company strategy, operational priorities, and talent needs.
• Identify learning priorities based on business needs, operational challenges, workforce capability gaps, and company initiatives.
• Lead project teams to ensure the effective development and delivery of learning, events, experiences and programs. Work with program managers in the development and management of detailed project plans for each learning program or event.
• Translate business needs into clear program objectives, learning outcomes, agendas, and content priorities.
• Establish content and presenter evaluation processes.
• Evaluate curriculum of programs and determine ways to increase the effectiveness of established and developmental training efforts. Determine the appropriate mix of topics, presenters, SMEs, activities, and learning methods.
• Develop annual and/or rolling program calendars based on business priorities and audience needs.
• Recommend when existing programs should be refreshed, expanded, consolidated, or retired.

Operational Learning Plans and Career Paths

• Build, manage, and leverage positive, collaborative partnerships with subject matter experts, business leaders, and peers to translate best practices and established procedures into learning content.
• Develop strategy to define and organize learning content into trackable competency categories. Evaluate learners' strengths and where additional mastery is Develop competency-based career paths.
• Work with L&D team members to track and monitor learning plans in company learning management system.
• Champion and drive adoption of operations learning plans and career paths across the organization by educating, engaging, and influencing leaders, employees, and HR partners on their value and benefits; build awareness and commitment to ensure learning plans are actively supported and used as a tool for employee development, career growth and retention.

Additional Duties

• Create engaging learning activities and course content for in-person and online curricula, and other programs as needed.
• Research learning industry trends, methodologies, and best practices to integrate those into professional application.
• Provide input into learning strategy and plan, including continual evaluation of the current state to inform strategy for the future.
• Evaluate and prioritize tasks in a fast-paced environment.
• Leverage market research for learning innovations, new technologies, and benchmarks to create and deploy leading practice learning experiences.
• Maintain knowledge of Company’s values, initiatives and strategic plan.
• Perform additional assignments per management’s direction.

What We Are Looking For

• Bachelor's Degree required.
• 10+ years related experience required.
• Experience working within the heavy civil construction industry required.
• Experience leading team of 3+ individuals.
• Significant end-to-end project/program management experience in successfully conceptualizing, planning, managing, delivering, and monitoring multiple, concurrent, and complex work streams in a matrixed organization with aggressive timelines.
• The ability to present to large groups, facilitate and/or co-facilitate existing and future professional development training sessions.
• Strong organizational skills, creative thinking skills, and curriculum planning ability.
• Strong leadership and interpersonal skills.
• Ability to work autonomously and effectively in a fast-paced, complex environment.
• Demonstrated analytics experience; ability to analyze and synthesize both quantitative and qualitative data from multiple sources to identify themes and develop compelling recommendations.
• Strong critical thinking ability to identify interdependencies between issues, data, and outcomes.
• Established track record for taking a consultative approach to designing and delivering innovative learning programs with measurable business results that meet stakeholder needs.
• Proven ability to communicate ideas and insights in person, virtually, and in writing, succinctly and with impact, understanding what is relevant vs. what is "noise" to audiences at all management levels.
• Strong relationship building and stakeholder management skills, including with senior leaders.
• Strong command of MS Office skills and experience with eLearning authoring tool such as Articulate or Captivate.
• Ability to travel 20-30%, on average to program, project and district location.

Why work for us

• Comprehensive compensation package and paid time off program
• Industry leading 401(k)/RRSP
• Medical/Extended Health Care, Dental, Vision and/or Provincial Medical
• Wellness benefits & Employee Assistance Program
• Tuition Reimbursement Program

We are an EEO/ADA/Veterans employer.

Salary Min

USD $130,000.00/Yr.

Salary Max

USD $150,000.00/Yr.