Learning & Development Manager — Hospitality Training & Growth

DIG INN Restaurant Teams; New York (NY); Hybrid; USD 95,000 - 105,000; Full time

Benefits offered by this job

Health Insurance (Medical, Dental, and

16 weeks of Fully Paid Parental Leave

401K Plans

Short-Term Disability

Bonus Potential

Phone reimbursement

Commuter benefits

Company laptop

Flexible vacation time, up to 20 days

Hybrid work environment

Complimentary Dig Inn lunch every day

Job summary

Dig Inn is seeking a Manager of Learning & Development to lead hourly growth programs, revamp the Hourly Orientation process, and shape engaging learning paths for restaurant teams. The role reports to the Senior Manager of Training & Development and works across Marketing/Business Development, Tech, and Facilities to deliver structured learning content.

You will visit restaurants, manage LMS (Circle), track learning data, and keep materials current while collaborating with culinary teams.

Qualifications

• 1-3 years of relevant management experience in learning and development, training coordination, culinary or restaurant operations.
• Experience closely supporting a restaurant, food service, culinary, hospitality, or other food-focused organization in an HR or People Team capacity.
• Experience in developing curriculum, or course design in an e-learning environment.
• Excellent writing and communication skills, with the ability to turn detailed or technical information into content that feels clear, approachable, and easy to follow.
• Strong organization, project-management skills, and attention to detail.
• Comfort spending time in active restaurant and kitchen environments and building relationships with restaurant teams.
• Confidence in learning and managing new technology, experience administering an LMS strongly preferred.
• Flexibility and a "will do" attitude when priorities shift or new needs arise.
• A passion for real, good food.

Responsibilities

• Manage and facilitate hourly succession planning and field communications, scheduling with field leaders, and compliance tracking via the people dashboard.
• Conduct dashboard maintenance and share restaurant performance metrics (grade, pay rate, certifications).
• Own the First 5 days program for new hourly employees and improve Hourly Orientation process.
• Manage learning paths for training items from Marketing/BD, Tech, and Facilities teams, collaborating on structured paths.
• Co-Manage day-to-day administration of Dig Inn’s LMS, Circle.
• Visit restaurants to observe processes, gather feedback, and audit Training Restaurants quarterly.
• Track participation, completion, feedback, and other learning data to measure program effectiveness.
• Keep training calendars, project trackers, and content libraries organized and up to date.
• Identify opportunities to make training clearer and more useful for restaurant teams.
• Proofread and quality-check materials with focus on detail, consistency, and accuracy.

Skills

LMS administration

Curriculum design

Project management

Strong writing & communication

Organization

Restaurant operations familiarity

Tools

Circle LMS

Job description

Dig Inn is seeking a Manager of Learning & Development to lead hourly growth programs, revamp the Hourly Orientation process, and shape engaging learning paths for restaurant teams. The role reports to the Senior Manager of Training & Development and works across Marketing/Business Development, Tech, and Facilities to deliver structured learning content.

You will visit restaurants, manage LMS (Circle), track learning data, and keep materials current while collaborating with culinary teams.