Learning & Development Generalist

Ride Connection; Portland (OR); On-site; USD 48,000 - 71,000; Full time

Job summary

Ride Connection is seeking a Learning & Development Generalist in Portland, OR to design, deliver, and scale inclusive education programs that support employee success and organizational effectiveness. The role emphasizes DEIA training, new hire orientation, and adoption of HR systems, with collaboration across departments to elevate internal instructional skills.

Ideal candidates have strong facilitation and public speaking skills, experience in corporate or nonprofit learning programs, and the

Qualifications

• High school diploma or equivalent combination of education and relevant experience.
• Proficiency with Microsoft Office, Learning Management Systems (LMS), virtual meeting platforms, and related workplace technology.
• Demonstrated experience developing, delivering, and evaluating impactful DEIA, learning, or training programs in a corporate, nonprofit, or mission-driven setting.
• Proven facilitation and public speaking skills, including the ability to navigate sensitive topics, manage group dynamics, and create inclusive learning environments.
• Ability to communicate respectfully and effectively with people across diverse backgrounds, skill levels, abilities, and business units.
• Strong relationship-building skills with the ability to build trust and partner collaboratively with stakeholders across the organization.
• Solid organizational and project management skills, including the ability to prioritize work, manage multiple projects, meet deadlines, and adapt to changing needs.
• Ability to work both independently and as part of a team, exercise sound judgment with minimal supervision, and follow written and verbal instructions.
• Effective listening, problem-solving, and decision-making skills.

Responsibilities

• DEIA Training and Curriculum Design: develop, maintain, and improve DEIA learning modules; ensure accessible language and diverse perspectives; establish metrics for effectiveness.
• Expert Facilitation and New Hire Orientation: facilitate live and virtual workshops; own and deliver orientation components; oversee LMS tracking and post-session feedback.
• Cross-Organizational Support and Train-the-Trainer: act as organizational instructor; coach SMEs; upskill department leads; foster cross-department knowledge sharing.

Education

High school diploma

Bachelor’s degree in Human Resources, Education, Organizational Development

Tools

Microsoft Office

Learning Management System (LMS)

Video conferencing platforms

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Learning & Development Generalist

Full Time HQ, Portland, OR, US

Salary Range: $47,528.00 To $71,281.60 Annually

Job Description:

The Learning & Development Generalist drives organization-wide growth by designing, delivering, and scaling inclusive education programs that support employee success, organizational effectiveness, and continuous improvement. This role supports the building of a continuous learning culture with an emphasis on Diversity, Equity, Inclusion, and Accessibility (DEIA) training, new hire orientation, dynamic workshop facilitation, and the adoption of new HR systems, tools, and processes. As a cross-organizational teaching resource, this position collaborates with every department to elevate internal instructional skills, build psychologically safe classrooms, support professional development and upskilling, and ensure organizational values actively live within all training environments.

What We Do, and Why It Matters:

Ride Connection is a private, nonprofit organization based in Portland, Oregon, committed to meeting community transportationneedsone person at a time. Our mission is to move lives by providing safe, personalized transportation for people who need it, helping individuals access healthcare, essential services, and opportunities to thrive. By givingpeoplethe means to get around, we promote independence, inclusion, and improved quality of life throughout the communities we serve

HowYou’llMake a Difference-(Essential functions):

Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

DEIA Training and Curriculum Design

• Support the development, maintenance, and continuous improvement of comprehensive DEIA learning modules covering unconscious bias, microaggressions, psychological safety, cultural competency, and related curriculum focused on organizational processes, HR systems, and workplace practices.
• Review existing operational training materials across all departments to ensure accessible language, universal design for learning (UDL), and diverse perspectives.
• Establish metrics to evaluate the effectiveness of DEIA education initiatives and report on behavioral changes across the organization.

Expert Facilitation and New Hire Orientation

• Facilitate highly engaging, interactive live and virtual workshops for diverse audiences of all career levels.
• Own, design, and deliver the cultural and strategic components of the New Hire Orientation program to anchor new employees in organizational values.
• Oversee the end-to-end administration of learning events, including scheduling, learning management system (LMS) tracking, and post-session feedback loops.

Cross-Organizational Support and "Train-the-Trainer"

• Serve as the organizational instructor, coaching subject matter experts (SMEs) across IT, Product, Service, etc. on how to teach effectively.
• Upskill departmental leads in modern facilitation methods, adult learning principles, and inclusive presentation techniques.
• Facilitate cross-departmental knowledge sharing, peer-to-peer learning circles, and collaborative workshops to break down internal silos.

What You Bring-(Competencies):

Required

• High school diploma or equivalent combination of education and relevant experience.
• Proficiency with Microsoft Office, Learning Management Systems (LMS), virtual meeting platforms, and related workplace technology.
• Demonstrated experience developing, delivering, and evaluating impactful DEIA, learning, or training programs in a corporate, nonprofit, or mission-driven setting.
• Proven facilitation and public speaking skills, including the ability to navigate sensitive topics, manage group dynamics, and create inclusive learning environments.
• Ability to communicate respectfully and effectively with people across diverse backgrounds, skill levels, abilities, and business units.
• Strong relationship-building skills with the ability to build trust and partner collaboratively with stakeholders across the organization.
• Solid organizational and project management skills, including the ability to prioritize work, manage multiple projects, meet deadlines, and adapt to changing needs.
• Ability to work both independently and as part of a team, exercise sound judgment with minimal supervision, and follow written and verbal instructions.
• Effective listening, problem-solving, and decision-making skills.

Preferred

• Bachelor’s degree in Human Resources, Education, Organizational Development, or equivalent practical experience, plus 3–5 years of dedicated L&D experience.
• Strong foundational knowledge of instructional design models (e.g., ADDIE, SAM) and adult learning methodologies.

PhysicalRequirements &Work Environment:

• Office, hybrid environment.
• Repetitive motion.
• Prolonged sitting.
• Extensive visual/hearing involvement.
• Occasional lifting of items from below the knees or above the shoulders.
• A bility to lift up to 40 pounds, occasionally.
• Occasional crouching and kneeling.
• Moderate work on the computer.

Ride Connection is an Equal Opportunity Employer