Learning & Development Coordinator

Nemacolin; Farmington (Fayette County); On-site; USD 45,000 - 65,000; Full time

Job summary

A luxury resort is seeking a Learning & Development Coordinator to support training and quality assurance initiatives. This role involves managing training logistics, maintaining records, and ensuring effective communication with participants. Ideal candidates will have HR experience, strong organizational skills, and a passion for guest service.

Benefits

Competitive wages

401(k)

Paid time off

Insurance benefits

Employee discounts on resort amenities

On-site amenities including uniform service

Recognition programs

Professional development opportunities

Qualifications

• 1-2 years of experience in Human Resources, Training, or related areas preferred.
• Ability to work independently and handle multiple projects.
• Experience in guest service is desirable.

Responsibilities

• Coordinate and market training classes, including logistics and communications.
• Manage classes and enrollments within the Learning Management System.
• Facilitate New Hire Orientation and support training functions.

Skills

Communication

Organizational skills

Attention to detail

Problem-solving

Education

High school diploma or equivalent

Associate’s degree in Business or related field

Tools

Microsoft Office Suite

SharePoint

Learning Management System (LMS)

E-Learning platforms

Job description

Job Description: Learning & Development Coordinator at Nemacolin

The Learning & Development (L&D) Coordinator is responsible for providing administrative support to the training and quality assurance department. This role requires an individual who can exercise independent judgment, work proactively, and solve problems effectively. The individual will support departmental functions, manage several projects, and serve as an ambassador for the resort, ensuring clear communication with internal and external customers.

Essential Functions

• Partner with the Learning team to create and maintain a training calendar.
• Coordinate and market training classes, including booking rooms, equipment, F&B, and handling communications.
• Plan and coordinate site visits and events for program participants and students.
• Schedule facilitators and attendees, ensuring clarity on all training details.
• Prepare training materials and classrooms for sessions.
• Communicate with participants before and after training sessions.
• Manage classes and enrollments within the Learning Management System (LMS), including tracking attendance and certifications.
• Assist with data entry and electronic storage of training records.
• Maintain office supplies and handle procurement for the training department.
• Facilitate New Hire Orientation as appropriate.
• Attend relevant meetings and complete special projects as assigned.
• Uphold Nemacolin Brand Ambassador standards at all times.

Qualifications and Skills

• High school diploma or equivalent required; associate’s degree in Business or related field preferred.
• 1-2 years of experience in Human Resources, Training, or related areas is preferred.
• Proficiency in Microsoft Office Suite; experience with SharePoint, LMS, and E-Learning platforms is a plus.
• Excellent communication, organizational, and attention to detail skills.
• Ability to work independently and handle multiple projects.
• Experience in guest service is desirable.
• Ability to maintain confidentiality.

Why Work at Nemacolin?

Join a luxury resort offering a blend of elegance and adventure with amenities like Forbes-rated hotels, fine dining, wildlife habitats, spa, golf, and outdoor activities. We support growth and career advancement in a dynamic environment.

Perks and Benefits

• Competitive wages, 401(k), paid time off, and insurance benefits.
• Employee discounts on resort amenities and retail.
• On-site amenities including uniform service, dry cleaning, and exclusive associate community Wisteria.
• Recognition programs and professional development opportunities, including mentoring and internal promotions.