Learning Consultant | Remote

TalentBurst; Augusta (ME); Remote; USD 70,000 - 90,000; Full time

Job summary

A leading company is seeking a Learning Consultant for a 12-month remote position. The candidate will develop e-learning content and documentation for an enterprise learning management system. With a focus on enhancing communication and relationship-building, they will bridge gaps between departments to facilitate effective learning and accessibility of programs. The ideal candidate will have LMS experience and be skilled in content management and communication.

Qualifications

• Experience in e-Learning content development and LMS management is crucial.
• Excellent written and verbal communication skills required.
• Proven ability to build relationships and understand learning needs.

Responsibilities

• Create documentation and content for processes in the Lumen LMS.
• Evaluate content requests and build relationships with various departments.
• Manage all phases of e-Learning delivery, including QA and implementation.

Skills

e-Learning Content Development

Relationship Building

Documentation

Tools

Learning Management Systems (LUMEN)

Job description

Job Title: Learning Consultant
Location: 100% Remote
Duration: 12 Months

Top 3 Skills:

• e-Learning Content Development experience
• Relationship building
• Documentation of existing and new processes and procedures

Preferred Skills:
Learning Management Systems, LUMEN specifically

• The client is implementing a new enterprise learning management system, Lumen.
• This system provides a single source for all training and education for all employees and external partners.
• The client seeks to create documentation and content for its processes and procedures that will be made available to all client staff in Lumen.
• Client will offer this service to other State agencies as they are brought into the system.
• As the state implements the enterprise-wide learning management system, there is a need to create content by client that provides instructional learning about client programs, processes and critical procedures.
• Viewing the instructional material is critical to ensure all client employees, as well as all Executive Branch employees who consume technology services, understand the goals of the programs, processes, and procedures.
• Clients have many programs, processes, and procedures that are either not fully documented, well understood, or easily accessible.
• The documentation and learning content creation for inclusion in the Enterprise Learning Management system requires resources and expertise that are not currently available in client.
• By securing these resources, clients can create the content, ensure full documentation exists, and present it in the learning modules in an easy-to-understand format making it widely accessible.
• The lack of understanding about client programs, processes, and procedures lends itself to confusion when consuming those services which leads to a high level of frustration and increase in the amount of time to become compliant with the objectives of the programs, processes, and procedures.
• In securing the necessary resources, the client can achieve its goal of providing a seamless, user-friendly experience when using the programs, processes, and procedures.
• The client is looking for a Learning Consultant to evaluate content creation requests (priority, scope, and business need) to present to the Content Development Team, build relationships with various departments and agencies to improve enrollment, and identify and document learning needs.
• The ideal candidate will possess excellent written and verbal communication skills and be a team player.
• They will have LMS experience managing administration tasks, generating reports, and be effective as a liaison between the content team and various departments and agencies.
• They will also be expected to provide input into the analysis and delivery of various e-Learning modules.
• This includes all phases of delivery from intake, analysis, development, QA (validating operational success), and implementation.