Learning & Competency Designer for Surgical Software

Ascendco Health; Chicago (IL); Hybrid; USD 65,000 - 90,000; Full time

Job summary

Ascendco is seeking an Education Specialist to define training standards and deliver training on new functionality for our platform, supporting client sterile processing teams and Ascenders across Success, Support, Platform Enablement, and Services.

The role blends content creation and training delivery (roughly 70% creation, 30% delivery), delivering new modules, leading internal education, and setting consistent standards as we grow.

Qualifications

• 2-5 years of relevant experience in sterile processing, perioperative services, clinical education, department education, or a related environment.
• Hands-on understanding of sterile processing or perioperative workflow.
• Demonstrated experience building competencies, checklists, onboarding programs, assessments, or training materials that others used.
• Experience delivering training to groups in person and virtually, with the ability to adapt to the room.
• Strong technical aptitude - able to learn new software functionality quickly, navigate complex systems, and independently explore tools.
• Ability to translate complex workflows into clear learning objectives and measurable expectations.
• Ability to work from SME input while maintaining ownership of the learning structure and competency standard.
• Empathy for learners at different experience levels and the ability to create materials that work for people with different backgrounds.
• Adaptability - able to learn an existing process, work within it, incorporate feedback, and improve it thoughtfully over time.
• Strong ownership and follow-through without constant direction.
• Clear written and verbal communication skills.

Responsibilities

• Learning & Competency Design: Own and maintain the competency standard for Ascendco education.
• Build competency maps by role, module, and workflow that translate that standard into clear expectations.
• Write learning objectives that connect product functionality to how work actually happens in sterile processing.
• Develop assessments and knowledge checks that measure demonstrated understanding and ability, not simply exposure to content.
• Create onboarding learning paths for client users and new Ascenders, scoped to their roles and responsibilities.
• Maintain the Mastery Matrix as our products, workflows, and learning library evolve.

Skills

Content design

Training delivery

SME collaboration

Assessment development

Learning objective writing

Onboarding programs

Project management

Job description

Ascendco is seeking an Education Specialist to define training standards and deliver training on new functionality for our platform, supporting client sterile processing teams and Ascenders across Success, Support, Platform Enablement, and Services.

The role blends content creation and training delivery (roughly 70% creation, 30% delivery), delivering new modules, leading internal education, and setting consistent standards as we grow.