Learning Commons Work-Study Student Assistant

University of North Texas - Dallas; Dallas (TX); On-site; USD 11,000 - 16,000; Part time

Job summary

University of North Texas - Dallas invites applications for a Work Study Student Assistant in the Learning Commons. This role supports tutoring operations, greets students, assists staff, and handles clerical tasks to keep resources organized and accessible.

The position requires work-study eligibility, current enrollment, and strong customer service and communication skills. Hours are MON-FRI with a 0.48 FTE and $10.00/hour.

Qualifications

• Must qualify as work-study eligible.
• Must be a currently enrolled University of North Texas at Dallas student making satisfactory progress toward completion of a degree program.
• Excellent customer service skills; effective oral and written communication.
• Working knowledge of Microsoft Office applications (Word, Excel, PowerPoint, Outlook).
• Some knowledge of office practices and procedures.
• Ability to comprehend and follow oral and written instructions accurately.
• Good interpersonal skills and ability to relate to people from diverse backgrounds.
• Responsible, reliable and punctual.
• Ability to learn assigned tasks readily and operate common office equipment.

Responsibilities

• Keep tutoring areas clean, organized, and decorated. Attend and complete mandatory trainings.
• Work the assigned hours per week unless pre-arranged with supervisor.
• Assist in preparing resources and marketing materials for the Learning Commons (handouts, workshops, flyers, website content, social posts).
• Assist administrative staff and professional tutors with special assignments, projects, and events.
• Assist administrative staff with inventory management and other clerical work.
• Refer students to Learning Commons resources and other academic services as needed.
• Direct daily flow of students; check in and encourage survey completion after sessions.
• Assist students in scheduling appointments through the online scheduling website.
• Answer phone calls and Learning Commons emails.
• Greet students and serve as first point of contact.

Skills

Customer service

Oral and written communication

MS Office

Office practices

Follow instructions

Interpersonal skills

Punctual

Task learning

Tools

MS Office Suite

Job description

University of North Texas - Dallas invites applications for a Work Study Student Assistant in the Learning Commons. This role supports tutoring operations, greets students, assists staff, and handles clerical tasks to keep resources organized and accessible.

The position requires work-study eligibility, current enrollment, and strong customer service and communication skills. Hours are MON-FRI with a 0.48 FTE and $10.00/hour.