Learning Commons Librarian

dallascollege; Mountain View (CA); On-site; USD 30,000 - 42,000; Full time

Job summary

Dallas College seeks a Library Public Services staff member to deliver high-quality library services including instruction, reference, and collection management for a diverse campus community. The role emphasizes information literacy, teaching across in-person and online formats, and strong customer service.

On-site work is the standard, with potential for hybrid arrangements after six months based on position and policy.

Qualifications

• Bachelor's in Library Science from an accredited program (Master's preferred).
• Ability to provide individual research assistance and instruction in person, online, or on the fly.
• Experience with automated library systems.
• Demonstrated expertise in database searching and information retrieval.
• Working knowledge of new and emerging technologies in higher education.
• Official transcript required.
• Bilingual or multilingual preferred.
• Criminal background/fingerprint check may apply.

Responsibilities

• Develop and teach information literacy across environments and formats.
• Participate in student and faculty orientations.
• Assist in integrating library research into courses and online platforms.
• Provide reference answers and conduct reference interviews.
• Maintain a reference desk and assist patrons on campus and online.
• Collaborate with staff to ensure high-quality customer service.
• Design/update guides to aid database navigation and citation formats.
• Supervise and train work-study students in the library.
• Lead special projects promoting library resources and services.
• Plan and support library programs and outreach.
• Pursue professional development and stay current in the field.
• Maintain Reference and Circulation areas and related procedures.

Skills

Information literacy instruction

Teaching multi formats

Individual research assist.

Customer service

Stakeholder collaboration

Education

Bachelor's in Library Science (ALA)

Master's preferred

Tools

Automated library systems

Database search tools

Job description

Weekly Work Hours 19.5

Compensation Range Staff Range N05 Hourly

Hourly Rate $26.22 Hourly

FLSA United States of America (Non-Exempt)

Work Location All positions are considered on-site roles.

After six months of employment, some positions may be eligible to apply for a hybrid work arrangement based on job responsibilities, operational needs, supervisor approval, and Dallas College policy.

Academic (Faculty) positions require an on-campus presence, even when teaching online courses, in accordance with state law.

Position Type Staff

Position Summary

Provide high-quality delivery of a broad range of library public services, including instruction, reference, and collection management, to a diverse community of users in support of the College's curriculum and mission.

Required Knowledge, Skills and Abilities

• Ability to provide first-level Learning Commons service support for students, bridging their classroom learning by assisting with the location of learning materials, resources, and equipment.
• Able to respond to requests for general information with a commitment to customer satisfaction, quality, and accuracy.
• Able to effectively provide appropriate referrals to other service areas.
• Performs related service functions that support department operations.
• Understands the role this position plays within the College's mission and deliver high quality service in the support of student success.
• Demonstrated ability to collaborate and work effectively with both internal and external stakeholders and constituents within the Dallas College community network.
• Able to prepare periodic reports, as necessary or requested.
• Strong commitment to providing world-class customer service.
• Proficient interpersonal, oral, and written communication skills.
• Strong attention to detail and accuracy in a fast-paced, constantly changing work environment.
• Demonstrated ability to handle multiple tasks/responsibilities and the ability to prioritize work.
• Demonstrated success working with diverse communities.

Physical Requirements

Normal physical job functions performed within a standard office environment. Requires in-person interaction and coordination of work with other employees, students, external clients, partners or customers and/or immediate access to equipment, documents, or other information located only in a College workspace. Reasonable accommodations may be made to individuals with physical challenges to perform the essential duties and responsibilities.

Minimum Qualifications

• Bachelor's Degree in Library Science from an accredited ALA program , Master's preferred
• Strong commitment to information literacy instruction and demonstrated aptitude for teaching in multiple formats.
• Ability to provide individual research assistance and instruction on the fly, in person, or online.
• Experience with automated library systems.
• Demonstrated expertise in database searching and information retrieval.
• Working knowledge of new and emerging technologies and familiarity with their impact on higher education.
• Official transcript will be required.
• Bilingual or multilingual preferred.
• *** Will be subject to criminal background check. Some positions may be subject to a fingerprint check.

Key Responsibilities

• Develop, teach, and assess information literacy in various environments at various College locations including visits to classes, in-person, and online presentations.
• Participates in the planning and conducting student and or faculty orientations.
• Assist faculty with the integration of library research and information retrieval skills in their courses both face-to-face and in the course management system.
• Provide answers to reference questions.
• Conduct reference interviews and maintains a reference desk schedule.
• Interact and provide assistance to patrons (students, faculty, staff, and guests) in identifying, locating, and accessing information on-campus and online.
• Work as a member of a team with the goal of excellent customer service.
• Design, maintain, and update guides (research tools, digital resources, and databases in both online and print) to improve access and use of information including, but not limited to, the navigation of databases, style and format guides, subject and course-specific guides, copyright, and plagiarism.
• Assist in the supervision and training of work study students employed at the library.
• Carry out special projects promoting the library and its resources.
• Assists in planning and implementing programs and public relations activities.
• Participate in professional development.
• Maintains current awareness in the field.
• Maintains the Reference and Circulation areas.
• Utilizes excellent interpersonal, oral, and written communication skills to interact effectively with the college community.
• Completes required Dallas College Professional Development training hours per academic year.