Learning and Development Specialist

Nusenda Services, LLC.; El Paso (TX); On-site; USD 60,000 - 80,000; Full time

Job summary

A leading company in the financial sector is looking for a Learning and Development Specialist to enhance employee training programs. The role involves curriculum development, facilitating training sessions, and collaborating with teams to ensure effective learning methods. Ideal candidates will have a Bachelor's degree and relevant experience, along with strong communication and problem-solving skills. Join a diverse and inclusive team dedicated to employee growth and community service.

Benefits

Health and wellness options

Competitive 401(k) matching

Professional development

Tuition assistance

Qualifications

• 3-5 years of related experience.
• CPTD designation preferred.
• Credit union or financial institution experience is a plus.

Responsibilities

• Develop, coordinate, and facilitate training programs.
• Conduct needs assessments and recommend content updates.
• Serve as a resource for employees during and after training.

Skills

Public Speaking

Communication

Problem Solving

Multitasking

Adaptability

Education

Bachelor's Degree in Organizational Development

Bachelor's Degree in Adult Learning

Bachelor's Degree in Business Administration

Tools

Microsoft Office

Job description

Nusenda Credit Union is dedicated to excellent member service, community care, and being a great place to work. We aim to positively impact the lives of those we serve and help them achieve their financial goals. Diversity, equity, and inclusion are integral to our culture and values.

We invest in our employees' careers. Our benefits include health and wellness options, competitive 401(k) matching, professional development, tuition assistance, and more!

Thank you for your interest in joining Nusenda!

Position: Learning and Development Specialist

We are seeking a Learning and Development Specialist to develop, coordinate, and facilitate credit union training programs using adult learning methodologies. The role involves working with cross-functional teams and external vendors to support organizational initiatives, ensuring training methods are current and effective through needs assessments and learning technology innovations. Responsibilities include curriculum development, facilitating training sessions such as new employee onboarding and business communication, and recommending content updates. The Specialist will serve as a resource for employees during and after training.

Qualifications include 3-5 years of related experience, a Bachelor's Degree in Organizational Development, Adult Learning, Business Administration, or a related field, and CPTD designation preferred. Credit union or financial institution experience is a plus. The role combines facilitation and internal member service, requiring skills in public speaking, communication, problem-solving, and multitasking.

Key Skills and Experience:

• Knowledge of adult learning theories and curriculum development
• Experience in training program management and retention metrics
• Strong facilitation skills
• Ability to handle multiple responsibilities and meet deadlines
• Effective communication with internal and external stakeholders
• Proficiency in Microsoft Office and internal systems
• Adaptability and proactive communication skills

We are an equal opportunity employer. Employment decisions are based on merit, competence, performance, and business needs. We do not discriminate based on race, color, religion, marital status, age, national origin, disability, gender, sexual orientation, gender identity, veteran status, or any protected class under law.

Qualifications

Skills

Behaviors

Additional qualifications include a focus on learning, communication, and problem-solving skills, along with relevant education, experience, and certifications as specified.

Motivations

Motivated candidates who enjoy public speaking, interpersonal communication, and multitasking are encouraged to apply.

Education

Experience

Licenses & Certifications

Equal Opportunity Employer. Applicants will be informed of their rights under federal employment laws, as detailed in the Department of Labor's 'Know Your Rights' notice.