Learning and Development Specialist

Breckenridge Grand Vacations, LLC; Breckenridge (CO); Vor Ort; USD 35.000 - 41.000; Vollzeit

Benefits dieser Stelle

Health, vision, and dental insurance

Company-paid life insurance

Retirement plan

Paid time off and sick leave

Volunteer Time Off

Tuition Reimbursement

Wellness programs

Ski/Rec center perks

Zusammenfassung

Breckenridge Grand Vacations is seeking a Learning and Development Specialist to drive employee development, orientation, and bilingual training sessions in English and Spanish. This in-office role focuses on sustaining our Sharing Smiles culture and ensuring accurate training delivery for a guest-focused resort team.

You will manage the LMS, coordinate schedules, collaborate with HR and leaders, and support engagement initiatives, with occasional travel or remote work as required.

Qualifikationen

• Bilingual English/Spanish required (spoken and written).
• Advanced MS Office skills (Outlook, Word, Excel, PowerPoint) with 2+ years experience.
• Experience with training and/or performance coaching strongly preferred.
• Experience operating LMS and web-based management systems preferred.

Aufgaben

• Coordinate and present weekly new employee orientation in both English and Spanish.
• Maintain records of training activities, attendance, progress, and completion; follow up as needed.
• Create monthly training calendars and coordinate trainers, materials and facilities.
• Facilitate training including leadership development and customer service curriculum.
• Maintain the LMS and assist others in its use.

Kenntnisse

Bilingual English/Spanish

Customer service mindset

Strong written and verbal comms

Ausbildung

High school diploma or equivalent

Some college preferred

Tools

Microsoft Office

LMS (Learning Management System)

Jobbeschreibung

Learning and Development Specialist
Location: Breckenridge, CO (Primarily In-Office)
Position Type: Full-time, Non-Exempt
Compensation: $25.50 - $30.00 (DOE)
Schedule: Monday–Friday, standard business hours with flexibility; occasional travel and remote work as required

About the Role

As a Learning and Development Specialist, you will be the vital engine of our employee development and engagement, ensuring that every team member is trained, supported, and motivated to deliver exceptional service. In this foundational role, you will become the expert steward of our company culture and training initiatives, meticulously coordinating orientation programs, facilitating bilingual (English/Spanish) training sessions, and supporting engagement efforts that safeguard our "Sharing Smiles" purpose. By executing daily tasks with precision and a proactive mindset, you will directly contribute to our operational efficiency and uphold the trust of our employees and guests. We seek a detail-oriented and dynamic professional who is ready to build a robust career in learning and development, mastering core skills in a supportive environment that champions growth and accuracy. If you are driven by process, dedicated to excellence, and ready to be the reliable cornerstone of our Learning & Performance team, we invite you to begin your journey with us.

Key Responsibilities

• Coordinate and present weekly BGV new employee orientation (BGVO) in both English and Spanish, ensuring a successful first-day experience.
• Maintain records of training activities, attendance, progress, and completion; follow up with employees as necessary.
• Create monthly training calendars, arrange for internal or external trainers, and coordinate materials and facilities for training sessions.
• Facilitate training as needed, including leadership development, customer service, and conflict management curriculum.
• Maintain the Learning Management System (LMS) and assist others in its utilization.
• Promote upcoming training opportunities through our company intranet (OneBGV) and serve as a presenter and translator for companywide trainings, events, and communications.
• Assist the Learning & Performance Manager with the annual Employee Engagement Survey response management and other engagement initiatives.
• Collaborate with HR, BGV Gives Department, all BGV Leaders, and other key stakeholders on training and performance initiatives.
• Uphold BGV’s cultural fundamentals, observe company policies and procedures, and respond promptly to all email and voicemail correspondence.
• Maintain a positive working relationship with all contacts, always being helpful and courteous, and adhere to Company appearance standards.

Requirements

• High school diploma or equivalent required; some college preferred.
• Fluency in spoken and written Spanish and English is required.
• Advanced working knowledge of Microsoft Office programs (Outlook, Word, Excel, PowerPoint) with a minimum of two years of experience.
• Experience with training and/or performance coaching strongly preferred.
• Experience operating computer and web-based management systems, including learning management systems, strongly preferred.
• Experience in mountain resort hospitality preferred.
• Strong organizational and time management skills with the ability to meet deadlines and manage competing demands.
• Excellent written and verbal communication skills, including the ability to write clearly, informatively, and edit work for spelling and grammar.
• Exceptional attention to detail and a commitment to accuracy in all tasks.
• Ability to maintain confidentiality and handle sensitive information with integrity.
• A customer-service mindset for effective interaction with employees and internal teams.
• Reliable all-weather mode of transportation and ability to commute to and from Breckenridge year-round is required.

Preferred Qualifications

• Experience with training and/or performance coaching.
• Experience operating computer and web-based management systems, including learning management systems.
• Experience in mountain resort hospitality.
• Some college coursework or a combination of experience, education, and transferable skills.

Compensation & Benefits

• Health, vision, and dental insurance plans
• Company-paid life insurance coverage
• Voluntary Life and Accidental Death/Dismemberment Insurance
• HSA and FSA-Dependent Care Accounts
• Retirement plan
• Generous paid time off (PTO) and sick leave to support work-life balance
• Volunteer Time Off – Paid opportunities to give back to Summit County
• Bereavement leave
• Biannual bonuses
• Tuition Reimbursement Program
• Employee Wellness programs to support physical and mental health
• Lifestyle perks: Ski/Rec center pass loan programs, lodging and gear discounts, sporting/concert event tickets, pet insurance partner discounts, and access to Summit Medallions: Occasional-use transferable passes for access to 6 premier resorts (A-Basin to Vail) via owners' program

About Our Company

Breckenridge Grand Vacations is a locally owned resort developer with a 40-year history in Summit County. We’ve been recognized as a Top Workplace for our employee-focused culture and commitment to responsible growth and giving back to the place we call home.

Applications will be accepted until October 30, 2026.

We value diversity and welcome applicants from all backgrounds. Equal Opportunity Employer.