Learning and Development Specialist

Chimes International LTD; Baltimore (MD); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

Tuition Reimbursement

Flexible Spending Accounts

Life Insurance

Disability Insurance

Paid Time Off

401(k) with Employer Match

Employee Recognition Programs

Referral Bonus opportunities

Tickets at Work discounts

Job summary

Chimes International LTD is seeking an experienced Learning and Development professional to design and deliver training programs across the organization. The role involves creating eLearning modules, leading instructor-led sessions, and ensuring training aligns with organizational goals.

You will manage the LMS, generate reports, and assess training effectiveness while staying current with industry trends. Collaboration with the L&D team and traveling to various subsidiaries may be required.

Qualifications

• High School Diploma and 8 years of learning and development experience.
• Outlook, MS Suite, LMS platforms: strong communication, organization, prioritization, and ability to shift priorities.
• Ability to develop and manage learning materials, train delivery, and evaluate impact.

Responsibilities

• Assist in developing customized training materials, including eLearning modules, instructor-led training, and job aids.
• Deliver engaging training to employees in-person and virtually.
• Evaluate training effectiveness and recommend improvements.
• Stay current with L&D trends and emerging tech.
• Collaborate with L&D team and stakeholders to align programs with goals.
• Manage LMS and extract reports to measure training impact.
• Conduct training needs assessments and communicate with operations.
• Assist the Learning and Development Director to complete priorities and maintain standards.
• Work independently or with teams across Chimes subsidiaries; travel as needed.
• Maintain knowledge of Chimes programs and staff development needs.

Skills

Outlook

MS Suite

LMS Management

Communication

Organization

Prioritization

Relationship Building

Networking

Education

High School Diploma

Tools

LMS Platforms

Job description

Join Chimes – and go further to help others go far! Chimes is a not-for-profit organization that assists people with intellectual and behavioral challenges to achieve their fullest potential.

Our vast array of services

— educational, employment, vocational, residential, habilitative and behavioral health — are delivered through a network of national and international affiliates. This allows us to take a comprehensive, holistic approach to improving the lives of every person we serve — those who receive and those who reap the benefits of our innovative, responsive solutions.

Primary Function(s):

• Assist in the development of customized training materials, including eLearning modules, instructor-led training and materials, and job aids.
• Deliver engaging and effective training to employees, both in-person and virtually.
• Evaluate the effectiveness of training initiatives and make recommendations for continuous improvement.
• Stay current with industry trends, best practices, and emerging technology in L&D.
• Collaborate with the L&D team and other stakeholders during meetings to ensure programs align with organizational goals and objectives.
• Manage LMS and extract reports to measure training impact.
• Conduct training needs assessments and communicate with operations teams regularly.
• Assist the Learning and Development Director to complete priorities within the field as requested and comply with all standards within various Chimes subsidiaries and the standards in the Learning and Development department.
• Assume other duties as needed to demonstrate teamwork.
• Maintain knowledge and understanding of Chimes programs and services, employees' needs, and the knowledge, skills, and abilities needed by the staff to change and improve job performance.
• Work with a team or alone to manage and/or instruct at various subsidiaries within Chimes, traveling as needed.

Minor Duties and Responsibilities

• Keep up with personal expense reports, mileage reimbursement, and other administrative work determined as necessary by the Director of Learning and Development and required for support of the department.

Qualifications

High School Diploma and 8 years of learning and development experience.

Outlook and MS Suite, Experience in Managing LMS Platforms, Communication, Organization and Prioritizing, Ability to Shift Priorities Quickly, Foster Relationships and Network.

Physical Requirements

Lift up to 30 pounds, squat, bend over, stand for long periods of time, sit for extended periods of time (desk and driving), reaching at all angles.

What's in it for you?

Total Rewards (For Full-Time Employees = >30 hours/week):

• Competitive Pay
• Medical, Dental, and Vision Insurance
• Tuition Reimbursement options
• Flexible Spending Accounts (Health, Dependent, and Transportation)
• Life Insurance
• Disability Insurance
• Paid Time Off
• 403(b) with Employer Match
• Employee Recognition Programs
• Employee Referral Bonus opportunities
• Discounts through "Tickets at Work"
• And More!

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Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.