Learning and Development Program Manager

Solera Senior Living; Northern (KY); Hybrid; USD 65,000 - 70,000; Full time

Benefits offered by this job

Annual bonus up to 10%

Job summary

Solera Senior Living is seeking a Program Manager, Learning & Development to own the execution of our learning agenda. You will turn strategy from People and Operations into programs, content, and experiences reaching team members across communities and functions, including state-required training for surveys.

You will manage the learning calendar, LMS, vendor relationships, and training logistics, while also hands-on in content design and delivery.

Qualifications

• Bachelor's degree in HR, Education, Instructional Design, Communications, Business, or related field.
• 3+ years of experience in learning and development or related role.
• Demonstrated ability to design and build learning content, not just coordinate it.
• Strong project management skills; able to manage multiple programs and deadlines at once.
• Excellent written and verbal communication skills; comfortable working with all levels of the organization.
• Curiosity about learning technology and a track record of testing and adopting new tools (e.g., AI content creation).
• LMS administration and compliance training tracking in a regulated environment preferred.
• Senior living, healthcare, or multi-site operations experience a plus.
• Ability to travel up to 35% to communities for training delivery and onboarding.

Responsibilities

• Manage the annual learning calendar: scheduling, coordinating, and communicating training programs across the enterprise.
• Coordinate facilitation and delivery of learning programs, including sourcing and managing external training partners.
• Own the LMS: enrollment, content uploads, completion tracking, and reporting, including state-required and annual in-service training with audit-ready records for state surveys.
• Administer the mentor program for new community leaders: matching participants, coordinating touchpoints, tracking engagement, and using feedback to strengthen the program.
• Deliver a smooth, consistent onboarding experience for corporate team members, managing learning milestones and 90-day touchpoints in coordination with HR Operations.
• Coordinate new hire learning across communities in line with enterprise onboarding standards, partnering with HR Business Partners and community leaders for a consistent, timely experience.
• Design and develop learning content, including e-learning modules, facilitator guides, job aids, and digital learning experiences, in partnership with SMEs and People and Operations leaders.
• Design for frontline workforce: mobile-first, short-format, and available in Spanish and other languages as needed, so learning fits around shift schedules.
• Use AI tools to create and iterate on content efficiently: drafting scripts, building assessments, generating scenario-based learning, and adapting materials for different audiences and formats.
• Evaluate emerging learning platforms and tools, and recommend where new technology can improve learning effectiveness or reduce production time.
• Experiment with new delivery methods such as microlearning, video, simulation, and peer learning, and assess their fit for our team members and operating environment.
• Track and report on learning metrics, including compliance completion, time to competency, 90-day retention of onboarded team members, program effectiveness, and participation trends by community and function.
• Serve as the day-to-day point of contact for training questions and requests.

Skills

Project management

LMS administration

Instructional design

Content design

AI learning tools

Communication

Education

Bachelor's degree in HR, Education, instructional design, communications, business, or related

Tools

LMS

AI tools

Job description

Program Manager, Learning & Development

Solera Senior Living|Remote (U.S.) |Travel up to 35%

Love to make a difference in the lives of seniors?

At Solera Senior Living, we are guided by our Core Values—Compassion, Communication, Commitment, and Creativity—in everything we do. Our goal is to provide the highest quality care and lifestyle for our residents while fostering a supportive, rewarding workplace for our team members.

We are seeking a Program Manager, Learning & Development who loves building learning that people actually use: someone who can run a learning calendar and an LMS with precision, design engaging content with their own hands, and put AI and new learning technology to work for a frontline workforce across our communities.

Compensation

Salary range: $65,000.00 – $70,000.00 per year, based on experience

Bonus: Eligible for an annual bonus of up to 10% of base salary

Position Summary

The Program Manager, Learning & Development owns the execution of Solera's learning agenda. You will turn strategy set by our People and Operations leadership teams into programs, content, and experiences that reach team members across every community and function, including the state-required training that keeps our communities survey-ready.

This role manages the learning calendar, LMS, vendor relationships, and training logistics, while also playing a hands-on role in content design and delivery. You are a strong project manager and communicator, and an innovator who is always looking for ways to use new approaches and technology, including AI, to improve the effectiveness and reach of learning.

You will work closely with the Director, Organizational Effectiveness & Transformation, along with HR Business Partners, HR Operations, Clinical leadership, and community leaders.

What You'll Do

Learning Programs & Delivery

• Manage the annual learning calendar: scheduling, coordinating, and communicating training programs across the enterprise
• Coordinate facilitation and delivery of learning programs, including sourcing and managing external training partners
• Own the LMS: enrollment, content uploads, completion tracking, and reporting, including assignment and tracking of state-required and annual in-service training with audit-ready records for state surveys (compliance content is developed in partnership with Clinical leadership)
• Administer the mentor program for new community leaders: matching participants, coordinating touchpoints, tracking engagement, and using feedback to strengthen the program
• Deliver a smooth, consistent onboarding experience for corporate team members, managing learning milestones and 90-day touchpoints in coordination with HR Operations
• Coordinate new hire learning across communities in line with enterprise onboarding standards, partnering with HR Business Partners and community leaders for a consistent, timely experience

Content Design & Innovation

• Design and develop learning content, including e-learning modules, facilitator guides, job aids, and digital learning experiences, in partnership with subject matter experts and People and Operations leaders
• Design for our frontline workforce: mobile-first, short-format, and available in Spanish and other languages as needed, so learning fits around shift schedules
• Use AI tools to create and iterate on content efficiently: drafting scripts, building assessments, generating scenario-based learning, and adapting materials for different audiences and formats
• Evaluate emerging learning platforms and tools, and recommend where new technology can improve learning effectiveness or reduce production time
• Experiment with new delivery methods such as microlearning, video, simulation, and peer learning, and assess their fit for our team members and operating environment

Reporting & Operations

• Track and report on learning metrics, including compliance completion, time to competency, 90-day retention of onboarded team members, program effectiveness, and participation trends by community and function
• Serve as the day-to-day point of contact for training questions and requests

What You Bring

• Bachelor's degree in Human Resources, Education, Instructional Design, Communications, Business, or a related field
• 3+ years of experience in learning and development (L&D), instructional design, HR program management, or a related role
• Demonstrated ability to design and build learning content, not just coordinate it
• Strong project management skills; able to manage multiple programs and deadlines at once
• Excellent written and verbal communication skills; comfortable working with all levels of the organization
• Curiosity about learning technology and a track record of testing and adopting new tools (for example, AI content creation)
• LMS administration and compliance training tracking in a regulated environment preferred
• Senior living, healthcare, or multi-site operations experience a plus
• Ability to travel up to 35% to communities for training delivery and onboarding

Solera Senior Living is an Equal Opportunity Employer. We are committed to providing equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, veteran status, or any other protected status under applicable law.

All offers of employment are contingent upon the successful completion of a background check.