Learning and Development Instructional Designer

Brightview Senior Living; Baltimore (MD); Hybrid; USD 85,000 - 100,000; Full time

Benefits offered by this job

Competitive compensation

Health, vision and dental insurance

Tuition reimbursement

Retirement plans

Job summary

Brightview Senior Living is seeking a Learning and Development Instructional Designer in Baltimore. You will design, develop, and deliver engaging learning experiences for associates across 50 communities.

The role blends in-person and digital formats, partnering with subject experts to create evidence-based solutions aligned with adult learning principles. The ideal candidate has 3–4 years in instructional design, strong communication skills, and leadership experience.

Qualifications

• Bachelor degree and 3–4 years of instructional design experience.
• Experience designing for older adults or senior living preferred.
• Two or more years leadership experience with direct reports preferred.
• Strong written and verbal communication skills.

Responsibilities

• Design and create courses across classroom training, web-based seminars, informational meetings, written instruction, online courses and coaching.
• Develop courses and curricula; design learning activities, assignments and assessments.
• Edit and develop online and in-person learning materials; create CBT modules and storyboards.
• Develop instructor manuals, rubrics, and other teaching tools; collaborate with subject experts.
• Update and refine existing content; stay current on instructional design best practices.
• Write scripts for video and audio content; create supporting media (audio, video, simulations, role-plays, games).

Skills

Instructional design

Leadership

Team collaboration

Written communication

Verbal communication

Audio/video editing

Graphic design basics

Education

Bachelor's degree in related field

Tools

Microsoft Word

Excel

PowerPoint

Web conferencing

Job description

Overview

About Us

We are seeking a creative and innovative Learning and Development Instructional Designer at Brightview Senior Living to design, develop, and deliver effective, engaging, and impactful learning experiences for associates across our portfolio of 50 senior living communities.

Working from our Baltimore Home Office in a hybrid work setting, the Instructional Designer partners with subject matter experts and cross-functional teams to create evidence-based learning solutions that incorporate adult learning principles, instructional design best practices, and innovative technology. Through a strategic blend of online, instructor-led, and technology-enhanced learning experiences, this role helps build associate knowledge, strengthen skills, and support a culture of continuous learning and development.

If you're looking to translate organizational priorities, business needs, and learning objectives into meaningful educational experiences that support associate development, enhance job performance, and promote excellence in resident care and service, then we want to hear from you!

Responsibilities

• Consistently and genuinely demonstrate the STARS principles of Service, Teamwork, Action, Reputation and Success in all activities and interactions.
• Design, and create on a variety of topics through classroom training courses, web-based seminars, informational meetings, written instruction, online courses and one-on-one coaching.
• Develops and designs courses and curriculum.
• Designs learning activities, assignments, and assessments
• Provide exercises and activities that enhance the learning process
• Edits and develops online and in person learning materials.
• Creates computer-based training (CBT) modules and storyboards.
• Develops instructor’s manuals, rubrics, and other teaching tools.
• Collaborates with subject experts to develop course content.
• Analyzes, updates, and refines existing learning content.
• Keeps current on best practices in instructional design.
• Writes scripts for video and audio content.
• Create supporting material/media (audio, video, simulations, role-plays, games, etc.)
• Works with technical team to troubleshoot problems reported by users.
• Assists in updating training materials as needed and participates in the maintenance of the Brightview University pages on corporate intranet.
• Other duties as assigned.

Salary Range

USD $85,000.00 - USD $100,000.00 /Yr.

Compensation Disclosure

The salary range mentioned above reflects the potential pay for this role and does not include bonuses or additional incentives (if applicable), nor does it include the value of our benefit program. Offers will consider factors like experience, qualifications, location, community size (if relevant), certifications/training, etc. Brightview regularly reviews and adjusts compensation ranges.

Qualifications

• Bachelor degree from a four-year college or university and three – four years’ experience in instructional design, education, or equivalent combination of education and experience. Training and/or instructional design experience in the senior living or hospitality industry strongly preferred.
• Experience working with older adults who may experience cognitive and physical challenges.
• Two or more years leadership experience with direct reports preferred.
• Ability to work both collaboratively and independently.
• Advanced computer skills with Microsoft Word, Excel, PowerPoint and Internet based applications such as web conferencing and the ability to quickly master new applications.
• Audio and video editing skills
• Excellent web design skills including experience in basic graphic design.
• Excellent written communication skills including proper grammar and professional writing.
• Excellent verbal communication skills and the ability to connect and communicate effectively with associates of all levels.

Why work at Brightview?

Discover the Brightview Senior Living Difference!

• Dedicated to Excellence: We lead the industry with a passion for delivering top-notch services and groundbreaking care.
• Embracing Community: Join a supportive and inclusive environment that prioritizes your professional growth, development and advancement.
• Impactful Work: Make a meaningful difference in the lives of our seniors, contributing to their joy and well-being every day.
• Comprehensive Benefits: Enjoy competitive salaries, health, vision and dental insurance options, retirement plans, tuition reimbursement, employee assistance programs and many more benefits that prioritize your well-being.
• A Place to Flourish: Embrace diversity, foster innovation, and access the tools and resources for personal and professional growth. Join our vibrant team at Brightview Senior Living and be valued as an integral part of our community.

Equal Opportunity Employer

At Brightview, we believe that diversity of thought, experience, perspective, and backgrounds makes us stronger. We welcome and celebrate all that makes us unique and we choose not to discriminate on the basis of race, color, creed, religion, sex, pregnancy, age, marital status, national origin, citizenship status, military status, physical or mental disability, sexual orientation, genetic information or any other characteristic protected by law or not related to the specific requirements of a particular role. We are, by choice and without question, an equal opportunity employer.

For Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.