Learning and Development Coordinator

Jefferies; United States; On-site; USD 60,000 - 85,000; Full time

Job summary

Jefferies is seeking a Learning & Development Operations Coordinator to support global L&D programs, handling logistics, session prep, program administration, and post-training reporting from the New York office at 520 Madison.

You will coordinate training sessions, manage registrations, maintain attendance records for about 200 sessions annually, and keep SharePoint resources up to date while partnering with vendors and internal stakeholders.

Qualifications

• Proven ability to manage complex projects with attention to detail.
• Excellent written and verbal communication skills.
• Self-motivated, proactive, and committed to continuous learning.
• Growth mindset, adaptable and collaborative.
• Advanced Microsoft Office, particularly Excel and Outlook.
• Ability to manage multiple priorities in a fast-paced environment.

Responsibilities

• Support training operations including room booking, materials, catering, and vendor contracts.
• Manage participant communications, reminders, registrations, and calendar invites.
• Maintain attendance records for ~200 sessions annually and analyze feedback data.
• Submit and monitor ePro and GEP requisitions, coordinate with vendors and payments.
• Maintain training resources and calendars in SharePoint for the firm.

Skills

Project management

Communication

Attention to detail

Organizational skills

Excel

Outlook

Tools

SharePoint

ePro

GEP

Job description

Learning & Development Operations Coordinator

This individual will be responsible for supporting the delivery and continuous improvement of Learning & Development programs globally, managing all associated logistics, session preparation, program administration, and post-training reporting and data management. This position is 3-4 days onsite at 520 Madison.

Key Responsibilities

• Session Preparation & Logistics: Support all training operations, including booking conference rooms, creating printed materials, ordering catering, and processing vendor contracts.
• Participant Communications: Manage participant communications for training programs, including sending session reminder emails, maintaining session registrations, and creating and updating calendar invitations.
• Data Management & Reporting: Maintain accurate attendance records for approximately 200 annual training sessions globally. Additionally, compile and analyze feedback data, update team dashboards and trackers, and manage distribution lists and participant rosters.
• Contract & Vendor Management: Submit and monitor ePro and GEP requisitions, coordinate with vendors, and ensure timely processing of payments.
• Website & SharePoint Management: Maintain training resources, update session information, upload materials, and manage the training calendar for employees across the firm.

Requirements, Qualifications & Desired Skills

• Exceptional project management; requires high attention to detail and strong organizational skills.
• Excellent written and verbal communication skills.
• Highly self-motivated and proactive, with a strong commitment to continuous learning.
• Embraces feedback with a growth mindset, remaining adaptable and collaborative.
• Advanced proficiency in Microsoft Office applications, particularly Excel and Outlook.
• Ability to manage multiple priorities simultaneously and thrive in a complex, fast-paced environment.