Learner Experience Designer

Davita Inc.; Boxborough (MA); Remote; USD 80,000 - 120,000; Full time

Job summary

A leading company is seeking a Learner Experience Designer to develop innovative learning journeys for technical sellers. This role combines performance consulting expertise and creativity to create engaging learning experiences that drive sales results. Candidates should have extensive experience in designing learning solutions and be adept in relevant technologies, including Articulate 360 and Adobe Creative Cloud, to enhance training effectiveness.

Benefits

Dedicated paid time off to volunteer

Flexible hybrid work environment

Employee resource organizations for inclusion

Qualifications

• 5+ years of proven experience co-building learning experiences for sales.
• Experience in performance consulting and ability to validate learning solutions.
• Strong written and verbal communication skills.

Responsibilities

• Collaboratively consult with teams to understand desired outcomes.
• Co-design multi-modal, outcome-focused learning experiences.
• Build consultative, collaborative relationships with stakeholders.

Skills

Performance Consulting

Collaborative Skill

Creative Thinking

Project Management

Interpersonal Skills

Visual Design

Communication Skills

Education

BA/BS

Tools

Articulate 360

Adobe Creative Cloud

Camtasia

AR/VR Platforms

Job description

The application window is expected to close on: May 20, 2025.

Location: USA-BOXBOROUGH, Remote

Meet the Team

We seek a collaborative and innovative Learner Experience Designer with strong Performance Consulting skills to join our Sales Enablement and Acceleration Team to co-develop experiential learning journeys for our technical sellers.

Collaborating with project teams, you'll use your performance consulting experience, validated expertise using brain-based learning, and your innovative spirit to co-create experiential learning activities that enable our technical sellers to be situationally and technically fluent to build trusted partnerships with prospects, customers, and partners.

Your project teams consider you a trustworthy, creative, and collaborative professional. As a result, you have a record of developing learning experiences that enabled sellers to be technically competent to build strong partnerships that drove measurable business growth.

Our hybrid work environment is dynamic and constantly changing to outpace disruptive industry and technology trends. We encourage purposeful experimentation and the use of our eco-system to co-create experiences that enable our technical sellers to accelerate our growth and create competitive advantage.

Your Impact

• Collaboratively consult with cross-functional teams to understand and validate desired business and sales outcomes, sales motions, and portfolio offerings to gain clarity on the desired behaviors and skills needed, by sales role, to achieve sales goals and enable career progression.
• Co-design and build multi-modal, outcome-focused learning experiences for technical sellers that build skills and activate customer engagement activities using evidenced-based learning principles, including adult learning, brain-based learning, cognitive science, and experiential learning.
• Build all types of learning experience components using relevant technology and tools including audio, video, eLearning, simulations (AR/VR), role plays, games, surveys, assessments, and visual design tools such as wireframes and whiteboards.
• Co-develop strategies that measure the business impact of learning experiences and related customer engagement activities on achieving sales performance and use results for continuous improvement.
• Build consultative, collaborative, and trusting relationships with team members, subject matter experts, and stakeholders to continuously co-build skill-focused learning experiences for sellers that leverage the Cisco and partner ecosystem to accelerate sales performance and business growth.
• We expect you to have a You have a demonstrated track record of intentionally choosing and validating evidenced-based learning strategies to accelerate learning that drove measurable results.
• You are proficient in using all types of learning experience components using relevant technology and tools including audio, video, eLearning, simulations (AR/VR), role plays, games, surveys, assessments, and visual design tools such as wireframes and whiteboards.
• You have experience as a performance consultant to work with stakeholders to validate a learning solution is needed to support the measurable closing of performance gaps to drive sales performance.

Minimum Qualifications

• BA/BS 5+ years of proven experience co-building task-based, measurable learning experiences for technical sales roles in corporate environments
• Proven experience leveraging brain-based learning, cognitive sciences, design thinking, and experiential learning in sales learning experiences
• Experience using at least one Learning Management System and related SCORM or Tin Can compliant production tools
• Proven ability to develop detailed story boards for learning experiences
  Strong visual design skills
• Excellent written and verbal communication skills, including copy editing for script writing
• Strong performance consulting and presentation skills
• Strong project management skills
• Strong interpersonal and leadership skills that build collaborative relationships with team members, subject matter experts, and stakeholders
  
  

We invite candidates to submit examples of their work that represent examples of the responsibilities and requirements of this position. During the interview process, you have the opportunity to describe how they represent the requirements. We appreciate your help in determining if we are a strong fit for one another.

Preferred Qualifications:

• Proven experience collaborating with diverse project teams to design learning experiences, and when necessary, co-create content to fill identified gaps, to achieve business outcomes
• Solid knowledge and proficiency building and publishing learning experience components using technology, specifically Articulate 360, Adobe Creative Cloud, Camtasia, Well Said. Experience with AR/VR platforms a plus.
• Adept at receiving and giving input and feedback to leverage effective collaboration
• Self-discipline to work effectively in a remote work environment
• 
  Ability to work with speed and agility in a dynamic and changing customer-centric environment, consistent with Agile values and principles

#WeAreCisco

#WeAreCisco where every individual brings their unique skills and perspectives together to pursue our purpose of powering an inclusive future for all.

Our passion is connection-we celebrate our employees' diverse set of backgrounds and focus on unlocking potential. Cisconians often experience one company, many careers where learning and development are encouraged and supported at every stage. Our technology, tools, and culture pioneered hybrid work trends, allowing all to not only give their best, but be their best.

We understand our outstanding opportunity to bring communities together and at the heart of that is our people. One-third of Cisconians collaborate in our 30 employee resource organizations, called Inclusive Communities, to connect, foster belonging, learn to be informed allies, and make a difference. Dedicated paid time off to volunteer-80 hours each year-allows us to give back to causes we are passionate about, and nearly 86% do!

Our purpose, driven by our people, is what makes us the worldwide leader in technology that powers the internet. Helping our customers reimagine their applications, secure their enterprise, transform their infrastructure, and meet their sustainability goals is what we do best. We ensure that every step we take is a step towards a more inclusive future for all. Take your next step and be you, with us!