Lean Transformation Program Lead - Hybrid

QUEST DIAGNOSTICS INC; Chantilly (VA); Hybrid; USD 125,000 - 155,000; Full time

Job summary

Quest Diagnostics is seeking a Senior Manager, Business Transformation (Transaction) to drive Lean transformation across our organization, developing and deploying Lean Business System standards to raise operational performance. This hybrid role is based near a major Quest Lab and welcomes applicants from multiple states.

The ideal candidate will lead cross-functional teams, champion standard work and KPI improvements, and guide Kaizen events from charter through sustainment, including IT/AI

Qualifications

• 7+ years of cross-functional roles including leadership applying Lean methodologies.
• Experience implementing a Lean Business System in a well-established continuous improvement organization.
• Successfully managed project budgets.
• Proven knowledge & experience applying Lean methodologies in transactional office environments with real examples.
• Demonstrates Lean leadership at leading multiple Kaizen events to achieve operational results.
• Direct experience with Toyota Production System, Danaher Business System, Shingijutsu Kaizen (preferred).

Responsibilities

• Engage with leadership and teams to adopt Lean Business System standards.
• Identify and lead process improvements with roadmaps to improve KPI performance (productivity and margin).
• Lead multiple complex process improvement projects and Kaizen events through all stages.
• Support IT system and AI improvements to simplify end-user workflows.
• Drive cultural transformation by promoting problem solving and employee ownership of continuous improvement.
• Lead and coach teams in problem solving (PSP, A3, PDCA, 8-D, DIVE) and sustain a CI culture.
• Lead, coach, facilitate Transactional Office Value Stream Map activities using Lean tools.
• Provide professional training on Transactional Lean concepts using Adult learning principles.
• Apply change management strategies to implement standard work.
• Ensure compliance with regulatory requirements, safety, quality and environmental sustainability.

Skills

Lean leadership

Kaizen events

Change management

Adult learning

Cross-functional

Problem solving

Education

Bachelor's degree in SCM/Business/Engineering

Master's degree preferred

Lean Six-Sigma Black Belt or equivalent

Job description

Quest Diagnostics is seeking a Senior Manager, Business Transformation (Transaction) to drive Lean transformation across our organization, developing and deploying Lean Business System standards to raise operational performance. This hybrid role is based near a major Quest Lab and welcomes applicants from multiple states.

The ideal candidate will lead cross-functional teams, champion standard work and KPI improvements, and guide Kaizen events from charter through sustainment, including IT/AI