Lean Transformation Leader — Global Process Improvement

Intuit; Mountain View (CA); Hybrid; USD 130,000 - 190,000; Full time

Job summary

Intuit in Mountain View, CA is seeking a LEAN Business Partner to drive Lean transformation and continuous improvement across global processes. You will lead workshops, coach teams, and implement Gemba practices to optimize value streams within Customer Success Operations.

Responsibilities include managing complex re-engineering projects, enabling standardized workflows, and driving change management strategies with a focus on measurable business outcomes.

Qualifications

• Lean Six Sigma Green Belt or Black Belt certification required.
• Bachelor’s degree in Engineering / Business Operations / Finance / Management or equivalent experience.
• Extensive experience implementing Lean Management Systems (Daily Management, Problem Solving, Coaching, Gemba, Standard Work).
• Knowledge of high tech/software industry business models and core processes.
• Change Management certified (Prosci/ADKAR) preferred.

Responsibilities

• Lead Gemba, implement standards workshops, streamline flows, and Rapid Improvement Events for Intuit value streams.
• Coach teams to increase Lean maturity (Daily Management, Problem Solving).
• Facilitate Value Stream Mapping workshops and document outcomes for process improvements.
• Drive complex re-engineering and standardization of global cross-functional processes.
• Participate in Continuous Improvement Transformation Community and related LEAN training sessions.

Skills

Problem Solving

Facilitation

Stakeholder Management

Coaching

Cross-functional teamwork

Education

Bachelor’s degree in Engineering/Business

Tools

Gemba practice

Value Stream Mapping

Rapid Improvement Events

ADKAR

Job description

Intuit in Mountain View, CA is seeking a LEAN Business Partner to drive Lean transformation and continuous improvement across global processes. You will lead workshops, coach teams, and implement Gemba practices to optimize value streams within Customer Success Operations.

Responsibilities include managing complex re-engineering projects, enabling standardized workflows, and driving change management strategies with a focus on measurable business outcomes.