Lean Quality Improvement Specialist

Wallowacountychamber; Oregon, Northern (WI, KY); Hybrid; USD 28,000 - 39,000; Full time

Benefits offered by this job

Health insurance

PTO

Care discounts

403(b) retirement

Life Flight Coverage

Job summary

Winding Waters Clinic in Oregon is seeking a Quality Support Specialist to transform clinical data into high-quality care, applying Lean/Six Sigma to improve workflows, patient access, and outcomes across our rural clinic network.

You will collaborate with clinicians, administrative teams, and leadership to implement evidence-based protocols, monitor quality metrics, and lead continuous improvement initiatives while maintaining HIPAA compliance, patient confidentiality, and a compassionate

Qualifications

• Associate degree or higher in a related field.
• Proficiency with EHR systems (Epic preferred) and MS Office/Google Suite.
• Knowledge of Lean, Six Sigma, A3, or PDSA methodologies.
• Strong communication and interpersonal skills.
• Experience in FQHC or rural primary care setting preferred.
• Experience with Epic Reporting Workbench, Slicer Dicer, or Signal preferred.
• Familiarity with PCPCH/NCQA, and CCO/UDS metrics.

Responsibilities

• Drive QA and clinical standards across patient settings.
• Lead Lean/Six Sigma initiatives to reduce wait times and improve access.
• Audit and optimize clinical workflows, MA competencies, and EHR triage.
• Represent Winding Waters in meetings and align with community partners.
• Monitor compliance metrics and support HIPAA and risk mitigation.
• Develop staff education on MA workflows and patient experience improvements.

Skills

Systems Thinker

Data-Driven Problem Solver

Collaborative Educator

Compliance Champion

Education

Associate's Degree or higher

Tools

Epic EHR

Slicer Dicer

Signal

Microsoft Office

Google Cloud

Job description

Winding Waters Clinic in Oregon is seeking a Quality Support Specialist to transform clinical data into high-quality care, applying Lean/Six Sigma to improve workflows, patient access, and outcomes across our rural clinic network.

You will collaborate with clinicians, administrative teams, and leadership to implement evidence-based protocols, monitor quality metrics, and lead continuous improvement initiatives while maintaining HIPAA compliance, patient confidentiality, and a compassionate