Quality Improvement Specialist, Behavioral Health

Integratedservice; Lick Township (OH); On-site; USD 57,000 - 70,000; Full time

Benefits offered by this job

Medical

Vision

Short-term Disability

Long-term Disability

401K w/ Employer Match

Employee Assistance Program (EAP)

Job summary

Integrated Services for Behavioral Health in Ohio is seeking a Quality Specialist to support development, implementation, and evaluation of quality improvement initiatives across the organization. You will monitor performance metrics, ensure accreditation and regulatory compliance, and promote a culture of continuous improvement in healthcare delivery.

Requirements include a Bachelor's in public health or related field, 2+ years in healthcare quality improvement, experience with EHRs and Lean

Qualifications

• Bachelor’s degree in public health, Health Administration, Psychology, Social Work, Nursing, or related field is required.
• Master’s degree in healthcare administration, Public Health, Social Work, or related field preferred.
• At least 2 years of experience in a healthcare or behavioral health quality improvement setting is required.
• Experience with quality improvement methodologies (e.g., Lean, Six Sigma, PDSA) is required.
• Experience using electronic health records (EHRs) and quality reporting tools is required.
• Experience with regulatory and accreditation requirements (CARF, Medicaid, Medicare, HIPAA, etc.) is required.
• 2 years of experience in data analysis platforms required.
• Strong analytical and critical thinking skills are required.
• Excellent written and verbal communication skills are required.
• Demonstrated ability to work collaboratively with interdisciplinary teams is required.
• Must be able to operate in an Internet-based, automated office environment is required.
• Knowledge of behavioral health service delivery systems and payers is preferred.
• A certificate in healthcare quality (e.g., CPHQ, Lean Six Sigma) is preferred.

Responsibilities

• Collect, analyze, and report data related to quality indicators, outcome measures, and client satisfaction surveys.
• Assist in the preparation of internal and external audits, including documentation review, chart audits, and regulatory surveys.
• Support compliance with accreditation and licensing standards (e.g., CARF, state Medicaid agency, MCOs, etc.).
• Support quality improvement projects, including Plan-Do-Study-Act (PDSA) cycles and root cause analyses.
• Implement quality improvement efforts in the OhioRISE program, ensuring compliance with policies and contractual obligations.
• Monitor and track corrective action plans (CAPs) and follow up on identified areas of improvement.
• Assist in developing and updating quality-related policies, procedures, training materials, and documentation tools.
• Participate in and help coordinate quality committee meetings, including agenda preparation, minutes, and follow-up activities.
• Develop dashboards and visualizations for internal reporting to track progress on quality and compliance benchmarks.
• Collaborate with clinical teams to ensure documentation and service delivery meet payer and regulatory requirements.
• All other duties as assigned

Skills

Data analysis

Quality improvement

Regulatory compliance

EHRs

Lean Six Sigma

PDSA

Communication

Education

Bachelor’s degree

Master’s degree (preferred)

Tools

EHRs

Quality reporting tools

Job description

Integrated Services for Behavioral Health in Ohio is seeking a Quality Specialist to support development, implementation, and evaluation of quality improvement initiatives across the organization. You will monitor performance metrics, ensure accreditation and regulatory compliance, and promote a culture of continuous improvement in healthcare delivery.

Requirements include a Bachelor's in public health or related field, 2+ years in healthcare quality improvement, experience with EHRs and Lean