Leadership Role

Chick-fil-A Bucktown; Easton (MD); Vor Ort; USD 32.000 - 42.000; Vollzeit

Benefits dieser Stelle

Fun environment

Flexible scheduling

Leadership development

Growth opportunities

Scholarships

Competitive pay

Zusammenfassung

Chick-fil-A Easton is seeking a team leader to help run daily operations in a high-volume setting. You will lead shifts, train new hires, and maintain guest satisfaction with enthusiasm and strong communication. This role emphasizes teamwork, reliability, and a commitment to service excellence.

We’re looking for individuals who can smile, connect with guests, and work well under pressure. Flexible scheduling with opportunities for growth and development are offered by locally owned operators.

Qualifikationen

• Must be able to smile and greet guests warmly.
• Maintain eye contact and speak enthusiastically.
• Build emotional connections with guests.
• Reliable transportation to shifts.
• Able to work in a fast-paced environment.
• Strong people and customer service skills.
• Able to manage team member performance.
• Experience as shift lead or supervisor preferred but not required.
• Work in a team with shared ownership and responsibility.

Aufgaben

• Participating operationally in day‑to‑day activities in high‑volume, fast‑paced Restaurant
• Offer immediate and respectful response to Guest's needs
• Assist in training of new hires, set the tone for a shift, and act as a role model for our team
• Be a friendly, encouraging team player
• Open and/or close, lead shifts, key holder
• Count drawers and finalize day
• Excellent communication skills, both written and spoken

Kenntnisse

Smile

Eye contact

Enthusiastic speaking

Emotional connections

Reliable transportation

Fast-paced environment

People skills

Customer service

Team leadership experience preferred

Team player

Jobbeschreibung

This location requires you to be at least 18 years old for this position.

Position Type

• Full-time and Part-time

Our Benefits Include

• A fun work environment where you can positively influence others
• Flexible scheduling (and closed on Sundays)
• Learning first‑hand from an experienced Operator and Restaurant Leaders
• Intentional growth and development to help you reach your professional goals
• Scholarship opportunities
• Competitive pay

Team Leader Responsibilities

• Participating operationally in day‑to‑day activities in high‑volume, fast‑paced Restaurant
• Offer immediate and respectful response to Guest's needs
• Assist in training of new hires, set the tone for a shift, and act as a role model for our team
• Be a friendly, encouraging team player
• Open and/or close, lead shifts, key holder
• Count drawers and finalize day
• Excellent communication skills, both written and spoken

Qualifications And Requirements

• Smile
• Create and Maintain Eye Contact
• Speak Enthusiastically
• Make Emotional Connections with Guests
• Reliable transportation
• Ability to work in a fast‑paced environment
• Strong people skills with a desire to serve Team Members
• Strong commitment to superior customer service
• Ability to manage Team Member behavioral and performance issues
• Ability to work in a team environment with shared ownership and responsibility
• Prior experience as shift lead, crew lead, supervisor, team lead, restaurant manager, restaurant assistant manager is not required but is preferred.

Most Chick-fil-A® Restaurants are operated by independent franchised business owners

who make all their own employment decisions and are responsible for their own

content and policies.

Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people‑focused environment. Chick-fil-A Easton is locally owned and operated by independent, franchised Operator who invests in the future of the Team Members and gives back to the Mid‑Shore community.