Team Leader

Chick-fil-A; San Benito (TX); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Fun work environment

Flexible scheduling

Learning from experienced Operators

Growth and development opportunities

Health Insurance (After 1 yr)

401k & 401k Matching (after 1 yr)

Scholarship opportunities

Competitive pay

Job summary

Chick-fil-A is seeking a Team Leader in a fast-paced restaurant environment. This role supports senior leadership, drives operational excellence, and coaches team members to deliver exceptional guest experiences.

Key responsibilities include leading shifts, training new hires, and maintaining strong communication with staff and guests. The position offers opportunities for growth within a people-focused, values-driven culture.

Qualifications

• Smile and make eye contact with guests.
• Demonstrate ownership and accountability on shift.
• Speak clearly and enthusiastically to guests.
• Build genuine connections with guests to enhance service.

Responsibilities

• Participate in daily operations in a high-volume, fast-paced restaurant.
• Respond promptly and respectfully to guest needs.
• Assist in training new hires and model positive behavior.
• Be a friendly, encouraging team player and lead shifts as needed.
• Open and/or close, count drawers and finalize day.

Skills

Smile

Eye contact

Ownership

Enthusiastic speech

Emotional connections

Reliable transportation

Age 20+

Fast-paced environment

People skills

Teamwork

Leadership experience (preferred)

Job description

This position requires that you are at least 19 yrs old. A Team Leader is one who consistently demonstrates our core values, embraces the Chick-fil-A culture and has a servant's heart. They have a passion for people and serving others, have strong character, take initiative and work with a sense of urgency at all times. Our Team Leaders are responsible for supporting senior leadership in executing daily operations and keeping team members accountable for each component of Operational Excellence and our Recipe for Service. A Team Leader's two main areas of focus are completing tasks so that the restaurant runs effectively, and coaching/developing team members.

Position Type:

• Full-time and Part-time

Our Benefits Include:

• A fun work environment where you can positively influence others
• Flexible scheduling (and closed on Sundays)
• Learning first-hand from an experienced Operator and Restaurant Leaders
• Intentional growth and development to help you reach your professional goals
• Health Insurance (After 1 yr of employment)
• 401k & 401k Matching (after 1 yr of employment)
• Scholarship opportunities
• Competitive pay

Team Leader Responsibilities:

• Participating operationally in day-to-day activities in high-volume, fast-paced Restaurant
• Offer immediate and respectful response to Guest's needs
• Assist in training of new hires, set the tone for a shift, and act as a role model for our team
• Be a friendly, encouraging team player
• Open and/or close, lead shifts, key holder
• Count drawers and finalize day
• Excellent communication skills, both written and spoken

Qualifications and Requirements:

• Smile
• Create and Maintain Eye Contact
• Consistent Ownership
• Speak Enthusiastically
• Make Emotional Connections with Guests
• Have Reliable transportation
• Must be 20 yrs or older
• Ability to work in a fast-paced environment
• Strong people skills with a desire to serve Team Members
• Strong commitment to superior customer service
• Ability to manage Team Member behavioral and performance issues
• Ability to work in a team environment with shared ownership and responsibility
• Prior experience as shift lead, crew lead, supervisor, team lead, restaurant manager, restaurant assistant manager is preferred.

Most Chick-fil-A® Restaurants are operated by independent franchised business owners

who make all their own employment decisions and are responsible for their own

content and policies.

Working at a Chick-fil-A® restaurant is more than a job - it's an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.