Leadership Development Facilitator

U.S. Bank; Charlotte (NC); On-site; USD 98,000 - 116,000; Full time

Benefits offered by this job

Healthcare

Life Insurance

Disability

Parental Leave

401(k) Plan

Paid Vacation

Paid Holidays

Adoption Assistance

Paid Leave

Job summary

U.S. Bank is seeking a Leadership Development Facilitator to design and deliver leadership programs for leaders from new managers to executives, in person and virtually.

You will partner with business line executives to diagnose needs, design solutions, and connect learning to business strategy and outcomes, while owning session readiness and coaching cycles. This role requires 8+ years in facilitation, willingness to work in-office 3+ days per week and travel up to 25%, with strong executive

Qualifications

• Proven experience facilitating leadership programs for senior/executive audiences.
• Executive presence and credibility to challenge leaders' thinking.
• Ability to connect learning to strategy, performance and results.
• Experience consulting with stakeholders on learning design.
• Comfort using data/feedback to drive continuous improvement.
• Fluency in virtual facilitation and hybrid delivery.
• Learning agility and quick content absorption with confidence.
• 8+ years in facilitation, learning or training, including senior audiences.
• Willingness to work in-office 3+ days per week and travel up to 25%.
• Deep understanding of facilitation as a craft and adult learning delivery.

Responsibilities

• Lead high-impact leadership experiences in person and virtual.
• Partner with executives and HR leaders to diagnose needs and tailor solutions.
• Shape learning solutions and contribute to design and enhancement.
• Own session readiness: rosters, technology, materials and communications.
• Measure and improve impact using learner feedback and data.

Skills

Proven experience facilitating

Executive presence

Conversations about feedback

Business acumen

Stakeholder consulting

Data-driven improvement

Virtual facilitation

Learning agility

8+ years facilitation

In-office 3+ days Travel 25%

Facilitation craft & adult learning

Education

Bachelor's degree or equivalent

8+ years L&D/HR experience

Job description

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.

Job Description Overview Great leaders aren't born in a classroom, but the right learning experience helps them get there faster. As a Leadership Development Facilitator, you'll create learning experiences that help leaders at every level lead with clarity, candor and confidence. That includes new people managers through senior executives. You'll lead workshops in person and virtually. You'll partner with business line executives to understand what their leaders need. You'll also help shape solutions that build capability across the enterprise. This role is for a facilitator who can consult, design and deliver, not only present.

What you'll do

Lead high-impact leadership experiences. Facilitate enterprise programs and custom leader sessions in person and virtually. Topics range from foundational management skills to executive-level team development. Bring presence to every room. Build trust quickly, handle complex conversations with composure, and adjust in the moment when leaders push back or discussions go off-script. Partner with executives and HR leaders. Work with senior stakeholders to diagnose needs, recommend the right solution, and connect the learning to business strategy and outcomes. Shape learning solutions. Contribute to needs analysis, design and enhancement. Influence facilitator guides, activities and debriefs so programs land with leaders. Measure and improve impact. Use learner feedback, survey data and observation evidence to refine delivery and strengthen programs. Run strong execution. Own session readiness, including rosters, technology, materials and communications, so every experience runs smoothly. Develop yourself and others. Take part in observation and coaching cycles, share best practices, and help raise the standard for facilitation across the team.

What you bring

• Proven experience facilitating leadership or management development, ideally with senior leader or executive audiences
• Strong executive presence and the credibility to challenge leaders' thinking respectfully
• Skill in leading conversations about feedback, accountability, coaching and change
• Business acumen: you can connect learning to strategy, performance and results
• Experience consulting with stakeholders and contributing to learning design
• Comfort using data and feedback to drive continuous improvement
• Fluency in virtual facilitation tools and engaging hybrid delivery
• Learning agility: you absorb new content quickly and deliver it with confidence
• 8+ years in facilitation, learning, or training, with real depth facilitating for senior and executive audiences
• Willingness to work in-office 3+ days per week and travel up to 25%, facilitating in person when the program calls for it
• Deep understanding of facilitation as a craft and of adult learning delivery

Basic qualifications

• Bachelor's degree in business, human resources, or related field, or equivalent work experience
• Eight or more years of learning & development, HR, or business experience

Preferred qualifications

• Certification in leadership models or programs (for example, Crucial Conversations, Radical Candor or similar)
• Professional credentials such as CPTD or coaching certification
• Experience using AI or digital tools to improve learning experiences
• Background in financial services or another complex, regulated environment

This Role is not

An entry-level or first-time facilitator role An Instructional Designer role

Location Expectations

This role requires 3 or more days a week in the office

If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.

Benefits

• Healthcare (medical, dental, vision)
• Basic term and optional term life insurance
• Short-term and long-term disability
• Pregnancy disability and parental leave
• 401(k) and employer-funded retirement plan
• Paid vacation (from two to five weeks depending on salary grade and tenure)
• Up to 11 paid holiday opportunities
• Adoption assistance
• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

Review our full benefits available by employment status here.

U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.

E-Verify U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program.

The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $98,175.00 - $115,500.00 U.S. Bank will consider qualified applicants with arrest or conviction records for employment.

U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures.

Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies.

Posting may be closed earlier due to high volume of applicants.