Leader, Web Merchandising

RH; Corte Madera (CA); On-site; USD 120,000 - 180,000; Full time

Job summary

A leading design services company is looking for a skilled Leader in Web Merchandising to shape digital product strategies and enhance the online customer experience. This mid-senior level role involves leading web merchandising strategies, integrating analytics, and collaborating with various teams to optimize the merchandising approach. The ideal candidate has over 5 years of experience in e-commerce and a proven track record of delivering impactful solutions that elevate brand presence.

Qualifications

• 5+ years of progressive experience in merchandising with a focus on e-commerce.
• Proven success in developing online merchandising strategies.
• Strong analytical and financial skills.
• Highly organized, with exceptional planning and project management capabilities.
• Excellent communicator with the ability to influence, negotiate, and build cross‑functional partnerships.
• Growth mindset with a passion for digital innovation, collaboration, and elevating the customer experience.
• Proficiency in web analytics and MS Office applications, specifically Word and Excel.

Responsibilities

• Lead the development of web merchandising strategies that optimize sales.
• Architect the online product assortment ensuring accuracy and brand consistency.
• Integrate consumer insights and analytics into digital merchandising strategies.
• Partner with cross-functional teams for seamless product launches.
• Optimize site navigation and visual presentation for enhancing the shopping experience.
• Analyze performance data to identify opportunities and influence financial outcomes.
• Foster collaboration within web merchandising teams.

Skills

Web merchandising strategy

E-commerce experience

Analytical skills

Project management

Communication

Proficiency in MS Office

Digital innovation mindset

Tools

Web analytics

MS Word

MS Excel

Job description

Join to apply for the Leader, Web Merchandising role at RH

RH is seeking a Leader of Web Merchandising to shape and execute digital product strategies that align with our strategic, financial, and brand equity objectives. This leader will be instrumental in driving growth and elevating the online customer experience across RH’s digital platforms. The ideal candidate thrives in a fast‑paced, design‑driven environment and brings a proven track record of delivering exceptional web merchandising solutions that inspire customers and strengthen brand presence.

Your Responsibilities

• Lead the development and execution of web merchandising strategies that optimize sales, margin, and customer engagement
• Architect the online product assortment, ensuring accuracy, brand consistency, and compelling presentation across RH digital channels
• Integrate consumer insights, analytics, and competitive trends into digital merchandising strategies
• Partner with cross‑functional teams, including product, marketing, and digital operations, to drive seamless product launches and storytelling
• Continuously optimize site navigation, product categorization, and visual presentation to enhance the online shopping experience
• Analyze performance data to identify opportunities, propose corrective actions, and influence financial outcomes
• Foster collaboration and innovation within web merchandising teams, championing best practices and a customer‑first mindset

Our Requirements

• 5+ years of progressive experience in merchandising, with a strong focus on e-commerce or digital channels
• Proven success in developing and executing online merchandising strategies that drive measurable results
• Strong analytical and financial skills with the ability to translate insights into action.
• Highly organized, with exceptional planning and project management capabilities
• Excellent communicator with the ability to influence, negotiate, and build cross‑functional partnerships
• Growth mindset with a passion for digital innovation, collaboration, and elevating the customer experience
• Proficiency in web analytics and MS Office applications, specifically Word and Excel

About Us

RH is an equal opportunity employer and does not discriminate against any applicant on the basis of race, color, religion, national origin, gender, marital status, age, disability, sexual orientation, military/veteran status, or any other status protected by federal or state law or local ordinance. At RH, we are committed to promoting pay equity. Rate of pay is determined based on each individual's experience, qualifications, and the geographic location of the role.

Seniority Level

Mid‑Senior level

Employment Type

Full‑time

Job Function

Marketing, Public Relations, and Writing/Editing

Industries

Design Services