Leader, Trauma-Informed Counselling & Wellbeing

Southern Cross University; University (FL); On-site; USD 86,000 - 95,000; Full time

Benefits offered by this job

Relocation assistance

Superannuation benefits

Job summary

Southern Cross University invites applications for the role of Manager, Counselling, Safety & Wellbeing. You will lead the Stay Well team, delivering counselling, safety and wellbeing services across the university with a trauma-informed, stepped-care approach to support student outcomes.

This role requires registered clinical qualifications and demonstrated leadership; you will strengthen governance, manage complex cases, and drive continuous service improvement while providing direct support

Qualifications

• Tertiary qualification with current professional registration.
• Leadership experience in counselling/mental health or wellbeing services.
• Experience supervising practitioners and supporting professional development.
• Strong understanding of stepped-care or short-term intervention models.
• Experience managing quality, compliance, safeguarding and service performance.

Responsibilities

• Leading and developing a multidisciplinary counselling, safety and wellbeing team, including supervision and professional development
• Strengthening team performance and culture following organisational change
• Providing direct counselling and crisis support (up to 20%), focusing on complex or high-risk cases
• Embedding a stepped-care, short term service model that supports triage, referral and student progression
• Ensuring strong clinical governance, risk management and evidence-based practice across services

Skills

Leadership

Counselling

Crisis support

Stepped-care

Clinical governance

Education

Degree in psychology/counselling/social work

Job description

Southern Cross University invites applications for the role of Manager, Counselling, Safety & Wellbeing. You will lead the Stay Well team, delivering counselling, safety and wellbeing services across the university with a trauma-informed, stepped-care approach to support student outcomes.

This role requires registered clinical qualifications and demonstrated leadership; you will strengthen governance, manage complex cases, and drive continuous service improvement while providing direct support